KAYAK, part of Booking Holdings, is a leading travel search engine. The Infrastructure Operations Specialist (Data Center) will join the Operations team, supporting day-to-day operations of development and production environments, including datacenter maintenance and incident resolution. This role entails on-site hardware management, collaboration with vendors, and participation in on-call rotations while ensuring documentation and security compliance.
Responsibilities:
- Routine maintenance, inspection, and monitoring of datacenter environment.
- Hardware lifecycle management including installation and upgrades.
- On-site technical support and vendor coordination.
- Incident and problem resolution for hardware, network, and datacenter issues.
- Provisioning and upgrading production software and resources.
- Maintaining clear documentation of assets and configurations.
- Participation in on-call rotations for critical incident support.
- Executing patching and system hardening with security teams.
Qualifications:
- Degree in IT, Computer Science or equivalent experience/certifications preferred.
- Proficient with server hardware (Dell, HP, Cisco), Linux and Windows Servers, networking basics.
- Familiarity with Linux CLI, Infrastructure as Code, automation tools (Puppet, Ansible), orchestration (Kubernetes), containerization.
- Strong problem-solving, communication skills, team collaboration, and willingness to travel locally.
- On-call availability required.
Workplace Details:
- Commute to Concord, MA office at least 3 times per week.
- Opportunity for limited remote work up to 20 days per year.
