Inside Channel Account Manager
ESET
San Diego, California
Full-Time
Competitive
OfficeManager
Summary
Drive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split. Working with external Channel Account Managers and SE.Job description
FUNCTIONAL RESPONSIBILITIES AND DUTIES • Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements. • Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required. • Primarily deal with volume partners. • Perform profiling of partners, base on manual and with guidance, on daily bases with aim to identify partners with potential and pass them to CAMs • Create the pipeline with your accounts with focus on exisitng business and upsell with guidance from senior team members. • Be able to accurately forecast revenue on a weekly and monthly basis. • Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims. • Keep reseller and customer company information and all activities up-to-date in CRM system. • Assist resellers in operation tasks to process Deal registration and Orders. • Achieve monthly and annual revenue and KPIs targets. • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. REQUIREMENTSEducation: • Degree or equivalent is desirable, preferably in IT or cyber related subject • GCSE (or equivalent) in Maths & English( high school) Experience: • Years of work experience: 2 Knowledge: • Basic Knowledge of Microsoft Excel and Word • Knowledge of Outlook Language: • English – B2 Communication: • N/A Managerial skills: • N/A Personal characteristics: • N/ABenefits
Primary location
San DiegoAdditional locations
Time type
Full time