Inside Sales Associate II

Follows established procedures to support the generation of new business and contribute to revenue growth across targeted product segments (generic/lower complexity portfolios). Conducts high-volume inbound and outbound communications to promote Avantor’s value-added offerings and support sales conversion, while ensuring accurate CRM records of customer interactions. Leads digital prospecting efforts by analyzing engagement data, tailoring outreach initiatives to convert high-potential leads. Responds to complex customer inquiries related to product availability, pricing, and order status, adapting solutions based on evolving commercial priorities and operational constraints. Delivers consultative selling to prospective clients, tailoring solutions to business needs. Drives complex sales cycles and partners internally to close new business opportunities, focusing on the pre-sale customer experience.

Under limited supervision, responsible for selling company’s product and/or services via telephone. Makes outbound calls to existing and potential customers. May be quota carrying or assigned to support the day-to-day sales need of an existing customer. Participate in lead generation strategies, such as cold calling, to identify business prospects and create a list of potential customers. Utilize designated resources to contact customers and gauge their interest in obtaining products or services offered by Avantor. Make product recommendations based on a need or problem to be solved.

ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)

Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
A frequent volume of work and deadlines impose strain on routine basis.
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation