Inside Sales Associate (Italian Speaker)
Arrow Electronics
MA-Casablanca, Morocco (Boulevard Al Quods)
Full-Time
Competitive
OfficeAssociate
At Arrow Electronics, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today’s digital world. Join us and be part of a company that is driving change across industries—from commercial to cloud and everywhere in between.
As an Inside Sales Associate (Italian Speaking), you’ll support a portfolio of key Italian-speaking customers by providing accurate and timely quotes, product availability, and exceptional service. Working closely with our Cloud and Data Center division, you will collaborate with leading brands such as VMware, Splunk, NVIDIA, Scale Computing, Supermicro, and others to deliver best-in-class solutions to our customers.
Your key responsibilities will include:
Preparing accurate quotations and ensuring registered pricing is correctly applied.
Managing your customer portfolio through proactive communication, order management, and account maintenance.
Supporting the sales process in collaboration with Field Sales Representatives, supplier partners, engineers, and other Arrow teams.
Providing after-sales service and resolving post-order queries (shipping tracking, backlog, troubleshooting).
Identifying new sales opportunities and contributing to growth through upselling, technical advice, and customer engagement.
Coordinating with internal teams to ensure high customer satisfaction and account performance.
Participating in a structured compensation plan, with a portion of earnings tied to sales-related performance goals.
Who We’re Looking For
We’re seeking a motivated team player with a strong customer focus, analytical skills, and a proactive mindset. You thrive in fast-paced environments and enjoy solving problems, supporting clients, and building strong relationships.
Requirements:
Fluency in Italian (spoken and written) is mandatory.
Basic to intermediate knowledge of English is a strong plus.
1–2 years of experience in a sales support, quoting, or inside sales role (preferably in tech/distribution).
Strong communication and interpersonal skills.
Ability to work independently within established procedures and manage multiple tasks.
Familiarity with quoting tools, ERP/CRM systems, and Microsoft Office Suite.
Solid organizational skills and attention to detail.
Social advantage: CNSS, CIMR, Health insurance
Very good working atmosphere in a team of passionate collaborators
Work culture where you can make an impact
Working within an international organization, recognized worldwide in its sector.