Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion; it is a place where you can grow, belong and thrive.
Your day at NTT DATA
The Skilled Inside Sales Client Manager has solid inside sales experience. This is a transactional role focused on current clients with the opportunity to engage through programmatic use cases and digital channels to acquire their technology needs.
The Skilled Inside Sales Client Manager mines for new sales opportunities within an assigned account list.
The Skilled Inside Sales Client Manager uses a proactive and systematic approach to working through the assigned account list by leveraging company tools and methodologies to understand the clients' implicit and explicit needs.
Key responsibilities:- Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
- Minimizes churn and maximizes retention in assigned accounts.
- Drives client satisfaction throughout the entire lifecycle of the clients buying process.
- Generates demand by assisting clients to identify current needs, and effectively articulates how the company can add value through services and solutions.
- Uses company sales tools and methodology to manage accounts, opportunities, pipelines, and forecasts effectively.
- Presents new and additional offerings to clients.
- Communicates quotes, provides supportive sales documentation and obtains sales orders when there is an opportunity to close a sale.
- Builds relationships with clients and displays interest and knowledge of the client environment.
- Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette.
- Identifies sales opportunities by managing and growing revenue and expansion across solution areas in the assigned accounts in segment 4.
- Complies with governance and compliance standards and escalates identified problems for investigation and resolution.
- Adheres to Finance standards and procedures to reduce costs and report associated risk.
To thrive in this role, you need to have:- Sales business acumen with a focus on planning, leveraging tools and data, and concentrating on company business requirements.
- Sales client engagement and management skills to improve client relationships and drive sales growth.
- Sales solution skills including knowledge of company offerings, client applications, use cases, and market trends.
- Sales pursuit skills to create success by identifying and advancing opportunities.
Academic qualifications and certifications:- Relevant High School Diploma or Certification.
Required experience:- Solid experience in a similar role and environment.
- Solid sales and client engagement experience.
- Negotiating experience with clients and vendors.
- Experience analyzing commercial information.
Workplace type: On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
Equal Opportunity Employer
NTT DATA embraces diversity and is committed to providing an environment free of unfair discrimination and harassment.
