Interlibrary Services Assistant (Student)

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Resource Sharing & Discovery Services

Time Type:

Part time

FLSA Status:

Non-Exempt

Summary:

The Interlibrary Services (ILS) Student Assistant supports the Library’s resource sharing and document delivery services through Interlibrary Loan (ILL) and AU Chapter Requests. The student assistant processes requests from users, and tracks resource sharing usage data, fines, unclaimed loans, and shipped items. The incumbent may also assist with additional projects for the ILS unit.

Essential Functions:

• Processing incoming and outgoing ILL loan and article requests, as well as Document Delivery chapter requests.

• Shelving, retrieving, and transporting books and other print materials.

• Packaging and shipping outgoing library materials.

• Processing and checking in incoming materials.

• Digitizing chapter and article resource sharing requests.

• Fulfilling e-journal lending requests and uploading articles through ILLiad software.

• Uploading requested material to patron accounts.

• Learning and interpreting copyright and license agreements for electronic collections.

Position Type/Expected Hours of Work:

• Part-time.

• 12 - 20 hours per week.

Salary Range:

• $18.40 per hour.

​Required Education and Experience:

• High school diploma or its equivalent.

• Available to work during the 2026 summer session in addition to the coming academic year.

• Excellent customer service, organization, communication, and problem-solving skills.

• Basic computer skills and the ability to lift up to 20 pounds.

• Strong attention to detail and the ability to prioritize and multitask.

• Ability to work independently under minimal supervision.

• This position requires a minimum commitment of 12 hours worked per week during Summer, Fall, and/or Spring semesters, and incumbents are required to work through Study Days for Fall and Spring semesters.

• Both Federal Work Study recipients and non-FWS applicants are encouraged to apply.

Additional Eligibility Qualifications:

1.) Learning Objectives

• Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in this process, and may demonstrate originality and inventiveness.

• Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.

• Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.

• Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

• Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.