We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Responsibilities include, but are not limited to:
- Review accounts/inventory to determine eligibility for preparation of conveyance documents. Create and review deeds, mortgages, deeds of re-conveyance, declarations, and other legal instruments as necessary. (25% time)
- Review executed and/or recorded deeds, deed-backs or other legal instruments. Track chain of title and coordinate with title agents and/or owners when additional information is required. (25% time)
- Learn brands and all related systems. Update systems of record and other databases to track account/inventory status and indicate transaction is complete within Wyndham's records. (20% time)
- Communicate with owners, site personnel or external business partners when additional documentation is needed to convey title. Coordinate information between team members and requestors to ensure timely response. (15% time)
- Forecast inventory levels for applicable clubs and products; make recommendations relevant to business needs. Produce and distribute reports relative to club needs maintaining good relationships through effective communication. (10% time)
- Perform other duties as needed. (5% time)
Developmental Expectations
- Communication: Build and maintain relationships with peers, owners, direct leaders, and business partners through effective communication.
- Business Acumen: Learn and become well versed in all team processes, brands, and related systems.
- Decision Velocity: Recognize when situations need escalated attention and communicate needs clearly.
- Customer Obsession: Team player mentality, resolve escalations leveraging communication channels, support peer cross training.
- Project Participation: Potential involvement in projects based on business needs.
Travel Requirements
Minimum Requirements and Qualifications
Education: High School Diploma or GED required; Associate's degree preferred.
Training: No special training requirements.
Knowledge and Skills:
- Strong organizational skills.
- Ability to operate in a fast-paced organization with changing priorities while maintaining professionalism.
- Sense of urgency to complete tasks while being detail oriented.
- Strong motivation to learn; ability to work independently and as a team player.
- Ability to adapt, prioritize and self-manage multiple tasks to meet company and customer expectations.
- Problem solving and critical thinking skills.
- Excellent verbal and written communication skills.
- Vacation ownership industry knowledge preferred.
Technical Skills:
- Proficient in MS Outlook, Excel, and Word.
- Experience with Access is a plus.
- Electronic Signing & Recording experience a plus.
Job Experience:
- 2 years general office experience.
- 1-2 years closing or title related experience.
- 1-2 years customer service experience.
- Timeshare experience is a plus.
- Certified Florida Notary is a plus.
Equal Opportunity Employer Statement: Travel + Leisure Co. is an inclusive environment committed to diversity, equity, and inclusion, providing reasonable accommodations during the recruitment process.
