Operate at the heart of a fast-paced, client-centric environment where precision and pace matter. You will deliver executive-grade support to senior leaders while helping lead a high-performing assistant team to drive consistent service and operational efficiency.
As a Senior Executive Assistant and Assistant Supervisor in the Investment Banking team, you will provide high-impact administrative and operational support to senior leaders, ensuring seamless coordination across calendars, meetings, travel, expenses, and stakeholder communications. You will also oversee a team of Executive Assistants to strengthen coverage, service consistency, and continuous improvement across the support model.
Job responsibilities
- Manage complex calendars across time zones, proactively prioritizing and resolving conflicts to protect executive time.
- Coordinate meetings end-to-end, including agendas, materials, logistics, and follow-ups for internal and client-facing engagements.
- Plan travel and build detailed itineraries, managing changes and contingencies with speed and accuracy.
- Process expenses accurately and on time in line with firm policy.
- Draft, edit, and manage stakeholder communications on behalf of executives with a consistent professional tone.
- Maintain secure document and information management processes, protecting confidentiality of sensitive materials.
- Support business governance cadence by scheduling recurring reviews, preparing updates, and coordinating ad hoc requests at pace.
- Ensure adherence to firm policies, privacy, confidentiality, and regulatory expectations.
- Oversee day-to-day execution quality across the assistant team, driving consistent service levels and continuous improvement.
- Monitor absences and holidays and reallocate workload to maintain coverage and continuity.
- Lead recruiting and support onboarding/offboarding to sustain a high-performing support team.
Required qualifications, capabilities, and skills
- Fluent German and English with excellent written and verbal communication.
- Demonstrated experience supporting senior stakeholders in a fast-paced, high-stakes environment in Investment Banking or comparable financial services.
- Proven expertise in complex calendar management across time zones and competing priorities.
- Proven expertise in meeting coordination, travel planning, and expense processing.
- Strong organizational skills with impeccable attention to detail and ability to deliver under tight deadlines.
- High integrity, discretion, and professionalism when handling confidential information.
- Strong problem-solving skills and ability to build cross-organization networks to remove blockers.
- Proficiency with productivity and collaboration tools and ability to learn new systems quickly.
- Demonstrated people-management capabilities, including feedback, workload balancing, motivation, and escalation handling.
- Ability to operate independently and exercise sound judgment in day-to-day decisions and escalations.
- Commitment to an in-office working model five days per week to support real-time collaboration and coverage.
Preferred qualifications, capabilities, and skills
- Experience coordinating logistics for client-facing engagements with high quality standards.
- Experience preparing status updates and supporting recurring business reviews and governance routines.
- Experience partnering with regional support leads to align processes and share best practices.
- Experience conducting structured performance reviews and gathering stakeholder feedback.
- Coaching and development experience to support assistant career growth and skills-building.
- Experience maintaining team documentation, job descriptions, and version-controlled process materials.
- Project delivery experience driving support-related improvements end-to-end with clear milestones and outcomes.
ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMJ.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
