IT Infrastructure Engineer - Windows

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

This intermediate IT Infrastructure Engineer independently solves a range of technical business problems and contributes to challenging projects requiring deep knowledge in their area. You will design, build, test, and implement resilient solutions, evaluate new technologies, and contribute to technical documentation and standards. Strong problem-solving and communication skills are essential for collaborating effectively with cross-functional teams and consulting internal or external stakeholders.

Description of the area

Job Responsibilities

• Scope / (Content Leadership): Skilled in solving a wide range of business problems with technology in creative and effective ways. Independently applies a complete understanding of theories and concepts from one’s technical discipline to address difficult problems. Contributes to delivery in challenging projects and designs, builds, tests, and implements (first-time deployments) integrated, resilient, and reliable solutions.

• Accountability/Problem Solving: Exercises judgment in selecting methods and techniques to solve a variety of problems of larger scope and complexity. Evaluates promising technologies across two or more areas via proofs of concept (PoCs) to assess feasibility for business needs. Stays aware of operational challenges, works with product teams to provide internal escalation support for resolving incidents, and produces/maintains documentation for end-to-end designs and component standards. Responsible for the completion of milestones associated with specific projects.

• Stakeholder Management: Communicates and presents complex information, issues, and potential solutions on assigned projects and to cross-functional teams. Networks with senior internal and external personnel within their area of expertise. Represents the organization on assigned projects and serves as a consultant to internal/external stakeholders on technical matters.

• Impact/Strategy: Plays a lead role responsible for key deliverables on projects and influences the decisions and direction of the project. May lead small project teams and mentor/lead individuals in the workgroup. Ensures that solutions and components comply with Quality/Regulatory standards and that technology designs adhere to the organization’s architectural strategy, policies, and direction.

• Complexity / (Product Size): Demonstrates proven ability to collaborate effectively with diverse team members and virtual teams from various locations and cultural backgrounds to achieve project or product goals.

• Business / Technical ability: Demonstrates a wide application of technical principles, theories, and concepts in the technology area, with knowledge that is particularly deep in one area (e.g., network management, Platform Compute and Storage). Understands the business needs of assigned projects and maintains a general knowledge of other related disciplines.

Qualifications

Education / Experience

• Demonstrated experience independently addressing a broad range of difficult technical problems and contributing to challenging projects.

• Experience in designing, building, testing, and implementing integrated, reliable IT infrastructure solutions.

• Experience representing workgroups on project teams, managing milestones, and potentially leading small project teams or mentoring individuals.

Technical / Business Skills

• In-depth knowledge in a specific IT infrastructure technology area (such as Platform, Compute and Storage, Network Management, ERP Technology Management, High Performance Computing, Datacenter Management, or Database Management).

• Strong understanding of best practices and IT operations in an always-up, always-available service environment, applying Scrum and Agile methodologies.

• Ability to evaluate promising technologies via PoCs and assess their feasibility in meeting business needs.

Additional Qualifications

• Strong problem-solving and decision-making skills, utilizing judgment and discretion for problems of larger scope.

• Excellent communication and presentation skills to explain complex information and potential solutions to cross-functional teams and stakeholders.

• Ability to act as a technical consultant to internal and external stakeholders and build networks with senior personnel.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.