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We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Bangkok
Job Summary
System Analyst
Job Description
- Gather, analyze, and document business requirements from users and stakeholders, and translate them into functional and technical specifications.
- Design end-to-end system solutions, workflows, data models, and system architectures that align with businessobjectivesand enterprise standards.
- Analyze existing systems and business processes,identifygaps and improvement opportunities, and propose effective solution enhancements.
- Collaborate with Product Owners, Solution Architects, UI/UX Designers, Developers, QA teams, and external vendors to ensure successful project delivery.
- Lead and support system integration activities with internal and external platforms.
- Ensure compliance with TM Forum standards (SID,eTOM, Open APIs), security requirements, IT governance, and architecture guidelines.
- Perform impact analysis, effort estimation, and implementation planning for new initiatives, enhancements, and change requests.
- Support SIT, UAT, system validation, troubleshooting, and quality assurance activities to ensure system performance, reliability, and compliance with requirements.
- Coordinate system deployment, production releases, post-production monitoring, issue resolution, and continuous improvement initiatives.
- Prepare andmaintainsystem documentation, provide user consultation and training, andfacilitateknowledge transfer to support and operations teams.
- Bachelor’s degree or higher in Computer Science, Information Technology, Computer Engineering, ora relatedfield.
- Minimum 5 years of experience in IT application development and delivery, including at least 3 years of experience as a System Analyst.
- Strong understanding of Software Development Life Cycle (SDLC) methodologies, including Agile, Scrum, and Waterfall.
- Proven experience in business requirements analysis, system analysis, solution design, and preparation of functional and technical specifications.
- Strong knowledge of business process modeling and system design techniques, including UML, Use Cases, Process Flows, and Sequence Diagrams.
- Solid understanding of TM Forum standards and frameworks (SID,eTOM, Open APIs), Microservices Architecture, and API integration.
- Experience with web applications, mobile applications, backend systems, databases, cloud platforms, and high-availability enterprise solutions.
- Excellent analytical, problem-solving, communication, stakeholder management, and documentation skills.
Recruiter
Natthanrat Padphong (ณัฐธัญรัฏฐ์ ผัดผ่อง)