IT Support Specialist
Redwood Materials
McCarran, NV; Ridgeville, South Carolina
Full-Time
Competitive
RemoteSenior
Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling keeping critical minerals in circulation and driving the energy transition. Founded in 2017, were delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.
Position Summary:Redwood Materials is seeking an experienced & skilled individual to join the IT/OT Support team for our fast-growing and dynamic environment. The individual in this role will provide support for end-user devices, software, accounts, and workflows. They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other support teams. This role will involve support of employees and devices on-site at multiple facilities, mobile, as well as remote employees who are national and international in a mix of business and industrial settings. Occasional personal vehicle use. May include national and international travel. Essential Duties and Responsibilities
Skills, Knowledge, and Abilities
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The position is full-time. Compensation will be commensurate with experience.
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