At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.
Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
Our values guide how we work:
- We Care for our patients, each other, and our communities
- We Connect across teams and borders to deliver excellence together
- We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation
Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!
As a Field Service Technician, you ensure that kidney patients can undergo dialysis safely by maintaining and servicing our medical devices. These devices are used worldwide for the dialysis treatment of kidney patients, which is why they must be reliable, of the highest quality, and equipped with the latest innovations. In this role, you will be part of the Benelux organization, working closely with colleagues across the region to support our customers and ensure excellent service delivery.
Your Responsibilities:
- You ensure a high-quality service standard, taking into account compliance, our company processes, and established procedures
- You perform repairs, installations, maintenance activities, updates, upgrades, and modifications on our medical devices in hospitals and at patients’ homes in Belgium and Luxembourg
- You assist in setting up network connections for our equipment within the hospital environment
- You work daytime shifts with occasional on-call duties in the evenings and weekends
- You ensure that your tools and calibration equipment are always compliant and up to standard
- You start your workday from home and carry out your tasks on-site in Belgium and Luxembourg
- You quickly and efficiently resolve technical ad hoc issues
- For each intervention, you prepare a service report based on the task performed (repair, installation, modification, maintenance, etc.) and ensure that the customer receives a copy
Your Profile:
- You hold a Bachelor’s degree in a technical field, or you have equivalent experience
- English, Dutch and French language fluency is required
- You have strong technical insight and can navigate electronic and hydraulic diagrams and applications
- Experience as a Field Service Technician is an advantage. Experience in the healthcare industry is an additional plus, but not required
- You are flexible and have a customer- and service-oriented mindset
- You are a self-starter and a team player
- You guarantee 100% quality in every situation
- You are able to communicate effectively in both national languages
- You are trustworthy and have a strong sense of responsibility
Our Offer For You:
There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.
- Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
- Individual opportunities for self-determined career planning and professional development
- A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
- A large number of committed people with a wide range of skills, talents and experience
- The benefits of a successful global corporation with the collegial culture of a local organization
