Key Account Executive

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about:

Key Account Executive sells Infobip products to new Infobip customers and generates net new business. The role identifies and generates new business opportunities and pursues leads which are provided against a focused target account list.

In addition to the actual sales activities, Key Account Executive is usually one of the most experienced sales representatives, so it is expected of him/her to share his/her knowledge with the rest of the team members, mentor newly recruited sales team members, answer technical and procedural questions for less experienced team members.

What you'll do:

• Focuses on lead qualification and closure for successful sale

• Sells a subset of product or services directly or via partners to a customer’s base (provided target account list) in designated team/squad.

• Involves specialists when needed for particular aspects of overall sales (e.g., SE for demo)

• Develops solution proposals encompassing all aspects of the application.

• Manages sales through forecasting, account resource requesting, account strategy, and planning.

• Participates in the development, presentation, and sales of a value proposition.

• Negotiates pricing and contractual agreement to close the sale.

• Maintains client relationships by collaborating with AMs, CSEs or Inside Sales team to sell and maintain account health

• Works closely with BDR teams to take over the lead

• As required cross sells for existing accounts on complicated deals (e.g., renegotiation)

• As a Leading contributor individually and as a team member, provide direction and mentoring to others.

What makes you a strong fit:

• 5+ years of relevant experience, including at least 3 years in solution-based sales, with a strong focus on SaaS.
• Experience selling SaaS solutions within one or more of the following verticals: Retail, BFSI, Healthcare, and/or Travel & Hospitality.

• Successful sales track record - commission earnings.

• Ability to penetrate accounts, meet with stakeholders within accounts.
• CXO level influencer.
• Team player with strong interpersonal /communication skills.

• Excellent communication/negotiating/closing skills with prospects/customers.

• Previous management experience an advantage.

• Bachelor degree or equivalent.

Additional Information

Salary Range: $130,000-$150,000 USD annual base salary (the salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset). This role is also eligible for quarterly discretionary bonus.

Benefits & Perks: Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave; Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

Why you'll love it here:

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.