Key Account Manager

The Role

Fisher & Paykel appliances is one of New Zealand's best-known appliance distributors, a global company with a strong heritage. We are also one of the largest appliance distributors in New Zealand where we distribute both Fisher & Paykel and Haier brand appliances.

As part of the largest global appliance brand – Haier, you’ll be joining a company that is on an exciting journey. A partnership that brings innovation and future led solutions, leading the way in the appliance space, it’s an exciting time to join the business.

Our New Zealand origins, nature of curiosity and passion to develop products designed around people are core elements that make us unique. Driven by our brand values of being trusted, sustainably minded, innovative, generous and curious, as a team we take a collaborative approach, we have a culture where ideas are heard and are united in our leading goal to be the world's most human-centred, #1 premium appliance brand.

Based at our state-of-the-art campus in Penrose, this Key Account Manager in our NZ Business is an influential role that is responsible for the planning and execution of our retail strategy by management of a targeted portfolio of Key Accounts; ensuring plans align to annual sales targets focused on implementing and growing product placement, marketing, and promotional programmes. It is a key account management role in a dynamic environment where an agile approach will be fostered to adapt to a constantly changing and competitive market aligned to the needs of our customers.

This is where you come in:

You’ll be responsible for ensuring the strategic plan is translated into executable actions that deliver to our shared imperatives, identifying and developing integrated demand generation strategies that drive sales. Deeply understanding the Key Account and environmental influences will keep you current on changes and retail best practice that influence your Key Account’s strategic plans.

This role will ensure highly effective cross-functional collaboration with internal and external stakeholders to deliver on the needs of the Key Accounts, while effectively managing Key Account relationships, creating enthusiasm for Fisher & Paykel and Haier’s, vision and products, leveraging all growth opportunities.

You’ll have the ability to gauge customer needs providing proactive strategies and support to drive product sales, being a strong advocate for best practice and representation of our brand. You will use our tools to monitor daily sales performance metrics and reporting to maximise sell through and opportunities with strong financial understanding and analytical skills.

So who are you?

You’ll be a proven sales professional with a track record of successfully transforming and growing key retail accounts, understanding the levers required to deliver profitable growth. You develop and implement effective customer relationship management strategies building a deep understanding of the customer.

Your experience with analytics and evaluating sales data and reports means you have the ability to reach logical conclusions and make sound business focused recommendations and decisions. You demonstrate strategic thinking with a highly commercial mind-set and heightened ability to use insight to enhance the customer experience.

What we offer

We can give you the rare opportunity to move into a large, complex global organisation. This role has diverse and exciting challenges and the chance to continually learn and develop.

Along with a competitive salary, ongoing development, our leading Whanau/Family Leave policy and excellent growth and progression opportunities, as a valued member of our team you’ll benefit from our flexible working policy, enjoy generous discounts on Fisher & Paykel and Haier products, life & disability insurance, discounted medical cover and access to our employee superannuation scheme. Free parking when you are on site, and our subsidised staff café.

All this, coupled with great leadership and backed by a world leading heritage brand that is consistently ranked as one of New Zealand’s most Trusted Brands… year after year.

https://www.trustedbrands.co.nz/results/

To be considered for this role, please apply including your CV and a cover letter.

Here at Fisher & Paykel appliances we're passionate about our customers and we care about the details. It's this passion that inspires us towards reaching our goal - to become the most human-centred appliance brand in the world.

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Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.