Key Account Manager

At Fresenius Medical Care, we are the global leader in kidney care, dedicated to improving the lives of patients living with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care that support patients throughout their entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we operate with purpose and compassion, supported by a diverse team of over 110,000 employees around the world.

Within our Care Enablement segment, we develop and supply life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. We are also driving transformation through our FME Reignite strategy, which focuses on innovation, efficiency, and sustainable growth. Our values are the foundation of our culture:

• We Care for our patients, each other, and our communities.

• We Connect across teams and borders to deliver excellence together.

• We Commit to doing things the right way—growing with purpose and leading kidney care with integrity and innovation.

Global Commercial, a key sub-function within Care Enablement, plays a vital role in advancing Fresenius Medical Care’s mission to improve the lives of patients with chronic kidney disease. The team brings together Sales, Marketing, Global Sales Excellence, and Global Technical Operations, working collaboratively to deliver high-quality medical devices, technical services, and impactful commercial strategies across global markets.

Positions in this sub-family are responsible for the sales and marketing activities of the organization, including the development and execution of strategies to drive business growth, market presence, and customer engagement.

Key Account Manager is a recognized as subject matter expert in their field, typically with advanced education and substantial work experience. As SME, Employee is responsible for:

• Leading large projects or business processes with limited oversight from management.
• Tackling complex and often ambiguous challenges using strategic thinking and in-depth industry knowledge.

Your tasks:

• Lead business development initiatives, including the identification and management of alliance, channel, and network partnerships.
• Develop and implement pricing strategies, including competitor analysis, network cost/pricing research, and market benchmarking.
• Oversee media planning and marketing analytics, including ROI evaluation and digital marketing strategy.
• Manage brand licensing activities to expand brand presence, ensuring alignment with brand-approved quality standards.
• Design and manage e-commerce strategy, including platform development and merchant support.
• Cooperate with internal departments (such as Finance, Customer Service, and Operations) in areas including budget planning, cash collection, and business reporting.
• Prepare tender offers for public sector customers in accordance with legal and procurement requirements.
• Develop localized marketing plans tailored to the needs and dynamics of the specific country or region.
• Provide accurate sales forecasts, reports, and budget plans for management review and decision-making.
• Collaborate closely with Marketing, Product, and Customer Service teams to ensure alignment on go-to-market strategies and customer messaging.
• Set and monitor team KPIs, conduct regular performance reviews, and provide coaching, feedback, and support to drive performance.
• Identify and pursue new business opportunities, manage the full sales pipeline from lead generation through closing.
• Build and maintain strong, long-term relationships with key customers, ensuring satisfaction and repeat business.

Your profile:

• A university degree, preferably in the science-related field
• Experience in selling medical devices or medicinal products
• English language skills at B2 level
• Driving licence
• Willingness for frequent business travel
• Proficiency in MS Office

Our Offer For You:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world

• Individual opportunities for self-determined career planning and professional development

• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one

• A large number of committed people with a wide range of skills, talents and experience

• The benefits of a successful global corporation with the collegial culture of a medium-sized company