Key Account Manager Retail

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Key Account Manager Retail

Location: Mijdrecht
Function: Sales

Overview

We are looking for a commercially driven Key Account Manager to take full ownership of a portfolio of strategic retail customers in the Netherlands. In this role, you will manage the end‑to‑end P&L, drive sustainable sales growth, and build strong, long‑term partnerships with key retail stakeholders.

This is an excellent opportunity for an experienced FMCG Account Manager who is ready to independently manage major customers and play a visible role in shaping customer strategy within an international organization.

About the Role

As Key Account Manager, you will be accountable for the commercial performance, profitability, and strategic development of your customer portfolio. You will lead negotiations, develop annual account plans, and translate customer strategies into executable commercial plans.

You will be based in Mijdrecht and work closely with cross‑functional teams, including Finance and Demand Planning (France), to ensure accurate forecasting, effective S&OP participation, and disciplined trade spend management.

Fluency in Dutch and English is essential for success in this role.

About the Team / Department

You will join a small, collaborative, and international commercial team with a strong entrepreneurial mindset. The culture is informal, open, and pragmatic, with short decision lines and close cooperation across functions. Team members are trusted to take ownership and make an impact.

Responsibilities

• Independently manage and grow assigned key retail accounts in the Netherlands

• Own full customer P&L, including revenue, margins, and trade spend control

• Develop and execute customer strategies covering pricing, promotions, distribution, and communication

• Lead annual customer objective setting and contribute to the Annual Sales Plan

• Prepare, negotiate, and manage trade terms and commercial agreements

• Deliver accurate and timely sales forecasts and actively contribute to S&OP processes

• Achieve agreed sales, distribution, and profitability targets

• Analyze sales performance and translate insights into concrete action plans

• Build strong, long‑term relationships with customer stakeholders and internal teams

Experience You’ll Bring

• Bachelor’s degree or equivalent, preferably in Sales, Marketing, or Business

• Minimum 3+ years of Account Management experience within a multinational FMCG environment

• Proven experience managing retail customers independently

• Strong knowledge of the Dutch retail landscape

• Experience with customer P&L ownership and trade budget management

• Fluency in Dutch and English (written and spoken)

Behaviors You’ll Need

• Commercially sharp with a strong results‑driven mindset

• Confident negotiator with clear and persuasive communication skills

• Highly organized, able to prioritize in a fast‑paced environment

• Analytical and data‑driven, with the ability to turn insights into action

• Proactive, self‑starting, and comfortable working autonomously

• Collaborative team player who builds trust across functions

• Adaptable and comfortable operating in a small, high‑impact team

What’s in it for you?

We offer an excellent opportunity for career development and progression, a highly collaborative work environment and an autonomous and flexible working culture where you will be able to add value and be recognized and rewarded.

• Market‑conform gross annual salary, including holiday allowance and 13th month

• 27.5 vacation days + 4 scheduled days off

• Profit‑sharing scheme

• Company car and travel allowance

• Long‑term career opportunities in an international environment

• Strong focus on personal and professional development

• Employee discount on company products

• Discounted fitness memberships and wellbeing programs

• An informal, inclusive, and people‑centric company culture with long average tenure

You need to be eligible to work in the country of application.

This role is not eligible for relocation.
Remote work available once a week for eligible employees.

Together, we are creating a better future – for the planet, for future generations and for every SCJ team member.

Come join us and make an impact through iconic global brands.

GO FURTHER WITH OUR FAMILY™

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Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.