Lab Operations and Support Consultant
Berklee College of Music
Boston, Massachusetts
Full-Time
$28
RemoteSenior
Job Description:
Berklee is seeking a Lab Operations and Support Consultant to provide technical and operational support for our cutting-edge music technology labs and classrooms. This role ensures students, faculty, and visiting artists can create, collaborate, and learn without disruption.
What You’ll Do:
Provide in-person, remote, and on-call support for music technology equipment, A/V systems, DAWs, synthesizers, and more.
Troubleshoot, maintain, and test software, hardware, and networked systems.
Assist faculty and students during classes, labs, and events.
Supervise, train, and mentor 30–45 student employees.
Document processes, track equipment usage, and implement lab upgrades and projects.
Who You Are:
B.A. in Music Technology or related field with 1–2 years of experience in technical support.
Skilled in DAW operation, audio production, MIDI, sound design, and A/V troubleshooting.
Proficient with audio software (Pro Tools, Logic Pro, Ableton Live, Cubase) and hardware synthesizers.
Strong communicator, organized, inclusive, and collaborative.
Why Berklee?
At Berklee, creativity and innovation thrive. We’re student-centered, mission-driven, and committed to a workplace that values diversity, inclusion, and work-life balance. Employees enjoy professional development opportunities, a vibrant collaborative culture, and comprehensive benefits designed to support your growth and well-being.
Hiring Range: $28.50 - $29.21 per hour; hourly rate dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*