Oversee end-to-end credit operations, including credit hold/release processes aligned with approved credit terms and organizational policies.
Ensure full compliance with company credit policies across all customer accounts.
Manage daily credit activities in collaboration with cross-functional internal teams.
Develop, manage, and distribute accurate and timely customer credit MIS reports to internal and external stakeholders.
Create and maintain AR MIS dashboards to support business heads in periodic credit reviews and informed decision-making.
Design and generate audit-ready and analytics-ready reports/dashboards tailored to regional and global requirements.
Manage complete customer onboarding and settlement processes, including end‑to‑end lifecycle mapping and continuous process improvements.
Support key customer account reconciliations and ensure closure of operational gaps.
Maintain and govern customer master data, ensuring accuracy, integrity, and proper categorization.
Identify and eliminate duplicate records and conduct monthly data integrity checks.
Conduct regular stakeholder calls across geographies to align credit processes with India-specific requirements. Address and resolve customer queries promptly while maintaining proactive communication.
Leverage strong IT proficiency—especially in JDE and Business Intelligence (BI) tools—to drive process automation and enable >Travel Percentage: 20%
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