Lead Hand
Intelcom
Canada, Quebec, Saint-Jerome
Full-Time
Competitive
OfficeManager
Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
Your Role: At the Heart of the Chain
Core Duties:
1. Health & Safety
Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment.
Enforce safe working methods and behaviors within the team.
Conduct safety audits and warehouse checks.
Make sure everyone meets safety standards.
Respond to emergencies asrequired.
Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.
2. Leadership & Team Support
Motivate and lead sorters; be their point of reference.
Mentor and support Package Handlers during thesortprocess.
Coach and mentor warehouse associates, including training new hires.
Respond quickly to requests for changes and unforeseen events.
Forwardspecial casesto supervisors or managers.
Perform related tasks assigned by supervisors.
3. Operations & Workflow Management
Support the supervision of sorting, scanning, and processing packages (including defective items and returns).
Setup sorting layout.
Assistwith sorting packages and envelopes as needed.
Assign labour and manage workforce deployment asrequired.
Perform data entry as needed.
4. Shipping & Receiving
Unload trailers and verify freight against manifests.
Unloading and loading of pallets.
Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.
5. Warehouse Organization
Ensure warehouse cleanliness and organization.
Other duties as assigned
Why Join Intelcom | Dragonfly?
Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
See you soon!
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.