Job Description
As a Lead Software Engineer - AI, you will build and ship production-grade, multi-agent AI systems used daily by thousands of engineers. You'll work on an applied AI platform that automates key stages of the software delivery pipeline-from PRD through architecture, implementation, QA, security, and retrospective-at enterprise scale. You will own agent capabilities end-to-end, with a focus on reliability, evaluation, observability, and cost-per-session. This is not a research or data science role-you will engineer production systems that consistently follow specifications.
Job Responsibilities
- As a Lead Software Engineer-AI with CCB at JPMorgan Chase you will develop complex and scalable frameworks using appropriate software design, including durable and reusable frameworks leveraged across teams and functions.
- Develops secure and high-quality production code, and reviews and debugs code written by others; engineers systems with clear failure modes, retry strategies, and robust operational behavior.
- Leads cross-functional teams on technological matters within domain of expertise while acting as the function's go-to subject matter expert.
- Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies, including pragmatic AI engineering practices.
- Builds and maintains evaluation and quality mechanisms to detect regressions, measure specification/acceptance-criteria compliance, and surface behavior changes across model or dependency updates.
- Influences leaders and senior stakeholders across business, product, and technology teams.
Qualifications - Formal training or certification on software engineering concepts and 7+ years applied experience.
- Hands-on practical experience delivering system design, application development, testing, and operational stability.
- Proficient in one or more programming language(s) (e.g., Python and/or TypeScript; able to build CLI tooling, API integrations, and data pipelines).
- Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines (including designing multi-step AI workflows: sequential chains, parallel fan-out, conditional routing, and human-in-the-loop checkpoints).
- Knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence / applied LLM systems, machine learning, mobile, etc.).
- Experience with agent frameworks (e.g., LangChain, LlamaIndex, AutoGen, CrewAI, or homegrown) and clear opinions on their tradeoffs.
- Demonstrated experience building systems on top of LLM APIs (endpoint integration, streaming, tool/function calling, and context management).
- Ability to present and effectively communicate with Senior Leaders and Executives.
- Understanding of the business including familiarity with JPMC enterprise stack: Cloud Foundry, GKP, Jules CI/CD, TrueCD, Sophia auth.
- Practical cloud native experience.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
