Lead Sorter

Lead Sorter | Lifeline

• Employment Term: Casual

• Location: Rockhampton

• Remuneration: $35.10 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)

Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.

Make a meaningful difference with Lifeline

Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.

As a Lead Sorter, you’ll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Queensland’s leading charity retail brand. Our Distribution Centres across Queensland provide our 120 retail stores with quality donated goods, giving pre-loved items a second life and bringing in profit to support our Crisis Support Line and suicide prevention services.

Let’s make a meaningful difference, together.

Your part in our Lifeline team

Working out of our Rockhampton Distribution Centre, you will:

• Assist with the supervision and training of sorters and volunteer staff and, when required, assist with organising staff rosters, checking timesheets and sign-on sheets for paid and volunteer staff.

• Ensure staff are aware of and comply with all Workplace Health and Safety and Code of Conduct policies and procedures.

• Work with supervisors to assist in the continued development and improvement of Distribution Centre responsibilities and services.

• Provide assistance to ensure donated stock is sorted to meet production targets and quality standards required for all markets.

• Assist with sorting of donated goods when required.

• When requested, oversee the processing of shop orders to ensure adequate stock is distributed as available, monitor the number of crates sent to shops and oversee the sorting of bric-a-brac, book and other items in the distribution area.

• Ensure all equipment is maintained in good working order and arrange repairs as required.

• Ensure only appropriately trained staff operate equipment.

• Provide assistance with ordering items when required ensuring all items are stored appropriately.

• Promote a harmonious working environment where teamwork and a strong work ethic are encouraged.

• Understands and is responsible for quality control standards.

• May perform work requiring minimal supervision either individually or in a team environment.

• Sound working knowledge of all distribution facility duties performed at levels below this grade.

• Maintain confidentiality and privacy in all matters relating to staff, customers, procedures and security.

• Undertake other duties as directed by your supervisor within the scope of the position and abide by all relevant policies, procedures, standards and legislation as they apply to the position.

• Act as a customer focused, values-based team member and work collaboratively with other UnitingCare Community staff and volunteers to achieve strong results across all the activities provided by the Directorate.

• Ensure all paperwork relative to your role is recorded accurately and on a daily basis

• Work harmoniously with volunteers and other employees to promote a positive team environment

What makes a difference for you?

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

• Staff Discounts: Participation in our team member purchasing program

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

• Career development opportunities to challenge yourself, grow and make a meaningful difference

• Flexible work arrangements to support work-life balance

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our Lifeline, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe and nurturing services for children

• implement measures to prevent child abuse and neglect within our services

• appropriately and immediately address child abuse and neglect if it does occur

• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.