Leader, Fraud Portal Domain, T&O

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant Leader, Fraud Portal Domain, T&O role will report to the Head, Fraud, T&O, and will drive the strategy, development, and delivery of one of our fraud management platforms. This role sits at the intersection of technology, data, and security, leading a high-performing team responsible for building scalable, data-driven solutions that manage fraud across Interac’s network.

What You Will Do: ​

• Define and execute the technology strategy

• Translate fraud, risk, and business requirements into scalable platform solutions

• Drive a data-first approach to fraud capabilities

• Lead end-to-end delivery across the Software Development Lifecycle (SDLC)

• Champion Agile methodologies, with a focus on MVP and phased delivery strategies

• Ensure timely, high-quality releases aligned to business priorities

• Oversee the design of data-driven solution architectures

• Ensure seamless integration across internal systems and external partners

• Balance innovation with stability, scalability, and security requirements

• Lead, mentor, and grow a team of technology professionals

• Manage capacity planning, resource allocation, and performance

• Foster a collaborative, accountable, and high-performing team culture

• Partner closely with fraud, risk, product, and operations teams

• Communicate complex technical concepts to non-technical stakeholders

• Align priorities across multiple stakeholders in a fast-paced environment

• Own budgeting and forecasting for the domain

• Optimize spend while ensuring delivery of strategic priorities

What You Bring:

• 10-15 years of experience in technology, with progressive responsibility

• 5+ years of people leadership experience

• Strong expertise in SDLC processes and Agile delivery frameworks

• Experience designing data-driven architectures and integrated platforms

• Proven track record of delivering through MVP and phased approaches

• Solid experience in resource planning, budgeting, and financial management

• Exceptional stakeholder management and communication skills

• Experience in fraud, payments, or financial services, is considered an asset

• Exposure to real-time transaction systems or risk platforms, is considered an asset

• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

What We’re Offering:

The hiring range for this position will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.