Leader, Quality Engineering, Governance & Enablement

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant Leader, Quality Engineering, Governance & Enablement role will report to the Head, Delivery Excellence and will operate as a senior technology leader within the Delivery Excellence organization. You will act as the enterprise authority for Quality Engineering, Certification, and Production Readiness, working collaboratively to ensure that Agile Ways of Working and the Enterprise Delivery Framework are applied consistently, pragmatically, and at scale across the technology organization.

What You Will Do:

• Establish and own enterprise‑wide Quality Engineering, Certification, and Production Readiness standards

• Act as the authoritative voice on release readiness, quality health, and change risk

• Ensure consistent interpretation and application of standards across products and platforms

Enterprise Delivery Framework

• Translate Agile Ways of Working principles into clear, enforceable quality and testing practices

• Embed quality, automation, and readiness expectations into the Enterprise Delivery Framework

• Define and govern entry and exit criteria for build, test, certification, and release stages

• Ensure teams can move fast without increasing operational or regulatory risk

Quality Engineering Strategy & Enablement

• Develop and execute a multi‑year Quality Engineering strategy and roadmap aligned to enterprise priorities

• Lead the evolution of continuous testing and automation frameworks

• Drive adoption of shift‑left, automation‑first quality practices

• Standardize tools, patterns, and methodologies to improve efficiency and consistency

Certification, Readiness & Risk Discipline

• Own the technology certification lifecycle and production readiness model

• Establish and maintain change risk scoring and readiness assessment standards

• Reduce defect leakage, post‑release incidents, and late‑stage surprises

• Ensure release decisions are supported by evidence, data, and clear accountability

Metrics, Insights & Continuous Improvement

• Define and govern quality, readiness, and automation KPIs

• Use delivery data and post‑release insights to drive systemic improvement

• Partner with Delivery Performance and Architecture leaders to address recurring quality and stability issues

• Shift the organization from subjective assessments to outcome‑based quality measures

Leadership & Collaboration

• Lead and develop a team of Quality Engineering, Automation, Certification, and Readiness leaders

• Coach teams to think beyond testing towards engineering quality by design

• Foster strong collaboration across Product, Engineering, Platform, and Operations

• Champion a culture of standards, transparency, learning, and continuous improvement

What You Bring:

• 10+ years of experience in Quality Engineering, Test Automation, or related technology leadership roles

• Deep experience operating within Agile and DevOps environments at scale

• Proven track record establishing enterprise standards, governance models, and delivery disciplines

• Strong systems‑thinking mindset focused on improving end‑to‑end delivery outcomes Leadership & Mindset

• Comfortable operating as a technology authority through influence and credibility, not control

• Data‑driven, outcome‑oriented, and improvement‑focused

• Strong communicator able to align executives, delivery teams, and partners

• Passionate about building durable delivery systems, not hero‑dependent execution

• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

What We’re Offering:

The hiring range for this position will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.