LM800: Mgr Ops II

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2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

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RC778760 LM800: Mgr Ops II (Open)LM800: Mgr Ops IIFull timeParque Logistico San Martin Obispo Park II Calle Barranca Honda final s/n, Lote 2 Zona San Martin Obispo, autopista Chamapa Lecheria 54769 Cuautitlan Izcalli, MEX MexicoInvolves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management. Management responsibilities include disciplinary action up to and including
dismissal.

General Job Description:
• Plans, directs, and controls all operations in the assigned location in a way that provides the maximum service to customers while maintaining a cost effective operation while meeting all company standards.
• Selects, trains, supervises, evaluates, and motivates a subordinate staff which includes Service Agent, Sr. Service Agent, Courier/Handler, and Couriers to maintain an efficient and effective operation.
• Controls and effectively utilizes manpower through planning, organizing, and scheduling to minimize loss of time, working within the framework of the capital and operating budgets.
• Monitors station performance reports; performs in-house and vehicle package audits; and monitors package sort.
•Ensures compliance with applicable company policies and operating procedures.
• Monitors and verifies delivery records, courier pick manifests, billing documents, case sales recap, and petty cash reports.
• Ensures emergency support, safety procedure compliance, country labor law compliance, and any other management support necessary for the effective operation of the station.
• Coordinates ODA deliveries with outside Ground Agents.
• Provides subordinates with information on pay, benefits, company policies, practices, and all other Operations and personnel related issues.

Minimum Requirements
Minimum Education:
• Two years (2) years College Degree/Equivalent.

Minimum Experience
• Three (3) to Five (5) years business experience, including two (2) years previous experience in the airline or transportation industry. Previous supervision/management experience in the service industry strongly preferred.

Minimum Required Skills:
• Leadership skills.
• Planning & Organiing skills.
•Judgement & decision making skills
• Excellent communication skills written and oral.
• Presentation skills
• Analytical skills.
• Strong human relations skill.
• Must possess a Valid Drivers License with a good record.
• Able to travel.
• MAESTRO certification required.

Internal Posting Application Instructions

If you are interested in applying, please upload a single PDF file containing the following documents: This file must be uploaded to the Workday system in the designated resume/CV field.

Updated Resume/CV
Cover letter
Current TOEIC scores (600 pts. required)
📌 Important:

⚠️ Note for candidates from other divisions: If you are an employee of another division (non-FedEx Mexico), you must apply through the external process via FedEx Careers.
Pursuant to Policy 4-15 (Career Opportunity) of the LAC People Manual: "An employee's failure to provide complete information that clearly demonstrates whether they meet the required qualifications for the advertised position may result in them not being considered."
🗓️ Bulletin validity: June 9th to June 15th , 2026

Job Posting End Date: