Logistics Specialist
Hatch
Distributed, 🇺🇸 + 🇨🇦 (US + Canada)
Full-Time
Competitive
RemoteSenior
Theres nothing like a great nights sleepthe cozy, wrapped-up-in-a-heavy-blanket kind of sleep. The fire-crackling, curtains-drawn, DO NOT DISTURB kind of sleep. You know, the good stuff.
But heres the thing: while 85% of people agree sleep is the key to their well-being, more than half are unsatisfied with their own. Whether its stress, interruptions, work, or little ones waking in the night, so many people need help getting truly restorative rest.
Thats where we come in. At Hatch, were on a mission to help people build better sleep habitsso they can feel more focused, energized, and present in their lives. Weve designed best-in-class smart sleep devices, paired with science-backed sleep content, to help people unwind nightly, sleep deeply, and wake gently. More than 5 million sleepers of all ages have made space for rest with Hatch, with our baby products in 1 in 3 nurseries and our adult product, Restore, taking over nightstands (and TikTok) worldwide.
We are open to candidates across the U.S. and Canada. Hatch is based in California, so we ask that you're available during PST/PDT hours.
We're hiring for a Logistics Specialist who will transform our existing distribution processes into repeatable flows that scale alongside our rapidly growing business. If you're a systems thinker who's genuinely obsessed with continuous improvement, this role is for you.
This role has a heavy emphasis on supporting retail operations, but will also be tasked with supporting broader omni-channel operations. Retail operation management includes new partner onboarding and integration, purchase order management, service provider escalation, chargeback mitigation, deduction and payment dispute management, and returns. Additionally this role will be responsible for tracking and improving KPIs that impact order accuracy and lead times.
Success in this role isn't just executing the job, it's identifying and executing on opportunities to improve the underlying processes, translating to faster lead times and lower cost to serve.
This role sits at the intersection of logistics, sales operations, and project management. Candidates with strong project management or technical backgrounds but limited logistics experience are encouraged to apply.
Were a certified Great Place to Work! 94% of our employees say Hatch is a great place to work.
Youll work with an amazing leadership team that truly values employees and leads with our company values every day.
We help people sleep better! Our products make a meaningful impact on peoples lives.
Were backed by world-class investors and growing fast!
We support flexibility with a remote-friendly work environment.
100% paid medical, dental, and vision insurance for employees (80% for dependents, including domestic partners)
Meaningful equityyoure an owner here
401(k) match (no vesting schedule!)
16 free therapy sessions (for you + one other adult in your life)
Exclusive discounts on travel, entertainment, and top retail brands
Designed by experts and loved by parents, our Rest familyincluding Rest, Rest+, and Rest Gohelps little ones (and their grown-ups) build healthy sleep routines. For adults, Hatch Restore is a fully customizable smart sleep clock and sunrise alarm designed to help you unwind nightly, sleep deeply, and wake gently.
Founded in 2014 by parent entrepreneurs Ann Crady Weiss and Dave Weiss and featured on Shark Tank, Hatch is headquartered in Menlo Park, California.
We are an equal opportunity employer and are committed to building a diverse and inclusive team. We welcome applicants of all backgrounds, experiences, and perspectives.
Wed love to hear from you! Apply now and join us in making great sleep a reality for all.
E-Verify
Hatch participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
By submitting a job application at Hatch, you agree to our privacy notice, located here