Introduction of the job

As a Management Support Office Lead, you play a key role in how leaders operate and make decisions at ASML’s Wilton site. You ensure consistent, high-quality administrative support that enables engineering and business leaders to stay focused on advancing semiconductor technology. In this role, you lead a team that keeps daily operations running smoothly, strengthens collaboration, and improves efficiency across departments. As a Management Support Office Lead, your work directly supports innovation and the delivery of complex systems that power modern technology.

Responsibilities

As a Management Support Office Lead, you lead a team and shape how administrative support is delivered across the organization. You ensure consistency, quality, and continuous improvement in how support enables business outcomes.

Lead, coach, and develop a team of administrative professionals to deliver high-quality support
Set priorities and balance workloads across leaders, teams, and locations
Standardize processes and improve ways of working to increase efficiency
Oversee calendar management, travel coordination, meetings, and expense handling
Act as an escalation point for complex or sensitive administrative matters
Partner with leaders to anticipate needs and strengthen operational effectiveness
Drive continuous improvement by simplifying workflows and reducing administrative effort

Education & experience

Bachelor’s degree in business administration, management, or a related field, or equivalent experience
Minimum of 5 years of experience in administrative operations, team leadership, or a similar role
Experience leading, coaching, or mentoring a team
Experience working in a complex, fast-paced organizational environment
Proficiency with office software such as Microsoft 365 (Word, Excel, Outlook, PowerPoint)
Experience improving processes and managing priorities across multiple stakeholders

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

Build strong relationships and collaborate across teams and leadership levels
Communicate clearly and adapt your message to different audiences
Prioritize tasks and manage time effectively in a dynamic environment
Solve problems and make decisions with confidence and sound judgment
Lead with empathy, develop others, and foster an inclusive team culture
Improve processes and identify opportunities to increase efficiency
Handle sensitive information with discretion and professionalism

Other

This position is located on-site. It requires onsite presence to attend in-person work-related events, trainings and meetings and to further ensure teamwork, collaboration and innovation. A flexible workplace arrangement is available for remote work up to two days a week.
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 20 pounds.
May require travel (specify domestic and/or international) dependent on business needs.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Additional Responsibilities:

There is potential for exposure to strong magnetic fields, high voltage and currents.

This position requires access to controlled technology, as defined in theUnited StatesExport Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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Request an Accommodation

ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email toUSHR_Accommodation@asml.com to initiate the company’s reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

Management Support Office - Lead

ASML

Job Description