WPP is the trusted growth partner for the worlds leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

Manager Billing - US

Job Description:

Key Responsibilities

Leadership & Team Management

Team Oversight: Directly manage, mentor, and evaluate a team of Billing
Resource Allocation: Manage team workloads to ensure equitable distribution and full coverage across all client portfolios, especially during tight peak month-end cycles.
Training & Development: Conduct training on media billing systems, client-specific billing guidelines, and operational SOPs.

Billing Operations & Quality Control

End-to-End Cycle Ownership: Oversee the US billing pipeline, ensuring all draft cycles, reviews, and client-specific approvals are completed within SLAs.
Escalation Management: Serve as the primary point of contact for complex billing disputes, client complaints, and high-value invoice reconciliations.

Cross-Functional Collaboration & Compliance

Cross-Department Partnership: Partner closely with Client Services, Legal, Tax, and Account Management teams to optimize pricing setups, client onboarding, and contract transitions.
Audit & Control compliance: Manage internal and external audit requests related to billing processes, ensuring strict adherence to SOX controls and GAAP revenue recognition standards.

What you'll need:

Shift 6.30PM Onwards (WFO)
Location: Vikhroli, Mumbai
Minimum 13-15 years of experiencing in Billing team
Strong Team handling experience
Preferred experience in SSC/Media/Advertising
Strong communication skills for negotiation & reconciliation
Self-motivated
Flexible attitude to achieve results.
Calm under pressure

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why weve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.

Manager - Billing - US

WPP

Job Description

WPP is the trusted growth partner for the worlds leading brands.

Manager Billing - US

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.

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