07/14/2026
Address:
55 Bloor Street West
Audit, Risk & Compliance
Join a pioneering team shaping the future of Canadian Retail Credit Strategies.
We’re building next-generation, end-to-end credit solutions that span the entire lifecycle—from acquisition and account management to collections—anchored in a holistic Lending Decision Strategy and aligned with Canadian Personal & Business Banking (P&BB) priorities.
Our approach combines cutting-edge decisioning software, advanced decision trees, and innovative credit models to deliver smarter, faster, and more customer-centric outcomes. This is your opportunity to influence credit cycles using modern modeling techniques and best-in-class decisioning applications, all within a high-performance, customer-focused environment.
If you’re passionate about leveraging data, technology, and strategy to transform lending decisions and drive meaningful impact across Canadian P&BB, this is the team for you
The Manager, Business Governance and Fraud Programs is responsible for supporting the Personal Lending and Home Financing business units in the effective design, implementation, and ongoing management of first line of defense (1LOD) programs. This role plays a critical part in strengthening governance, enhancing fraud prevention frameworks, and ensuring risks are proactively identified, assessed, and mitigated. The main focus of this position will be to deal with Issues Management
Key Responsibilities
Risk Management & Governance
- Collaborate with first and second line of defense teams to identify, assess, monitor, and report on risk exposures across Personal Lending and Home Financing portfolios.
- Support the development, enhancement, and ongoing execution of governance frameworks aligned with regulatory and internal standards.
Fraud Programs & Controls
- Contribute to the design and continuous improvement of fraud risk management programs and controls.
- Monitor emerging fraud trends and risks, ensuring timely escalation and response.
Issue Identification & Remediation
- Investigate emerging risks and issues, coordinating timely remediation and corrective actions.
- Lead or support the development of policy updates, procedures, and associated change management activities.
Process & Control Documentation
- Document end-to-end processes, controls, and associated risks.
- Conduct and maintain risk and control assessments (e.g., RCSAs), ensuring accuracy and completeness.
Program & Initiative Leadership
- Lead and contribute to cross-functional initiatives, ensuring strong governance, stakeholder alignment, and effective execution.
- Drive initiatives focused on risk reduction, fraud prevention, and loss mitigation.
Stakeholder Collaboration
- Partner with business leaders, risk, compliance, and audit teams to ensure alignment on priorities and risk management practices.
- Provide clear and concise reporting and insights to stakeholders and senior leadership.
Develops and maintains risk decision-support strategies using analytical solutions to enable high-quality, fact-based decisions for a designated risk portfolio. Supports the development of the strategy and roadmap for data quality, data analytics, data modeling, reporting, business intelligence, and the design and development of sophisticated decision support tools.
- Acts as a trusted advisor to assigned business/group.
- Guides/assists in the identification and classification of issues; recommends action plans.
- Influences and negotiates to achieve business objectives.
- Recommends and implements solutions based on analysis of issues and implications for the business.
- Assists in the development of strategic plans.
- Identifies emerging issues and trends to inform decision-making.
- Researches existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Leads the development and maintenance of the risk strategy management framework.
- Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
- Represents the decision strategy function during internal/external regulatory audits and/or examinations.
- Ensures alignment between stakeholders.
- Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
- Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
- Leads and integrates the monitoring, measurement & reporting on the status of the risk decision strategy performance to internal & external stakeholders.
- Leads the management of governance meetings and maintenance of governing body mandates, oversight and approval guidelines.
- May provide specialized support for other internal and external regulatory requirements.
- Provides input into the planning and implementation of ongoing operational programs in support risk decision strategy management framework.
- Leads/participates in the design, implementation and management of core business/group processes.
- Develops and maintains risk strategies using analytics, predictive modelling and business rules to optimize decisions and productivity.
- Supports the planning and execution of the change management process including simulation, validation testing and reporting requirements to evaluate the effectiveness of the new or modified strategies.
- Provides advice and guidance to assigned business/group on implementation of analytical solutions.
- Develops and maintains in-depth knowledge of business product strategies and related risk management requirements and legislative/ regulatory directives.
- Works with stakeholders to identify the business requirements, understand the profitability structure, the risk / return assessment and the expected outcomes.
- Works with data owners to discover and select available data sources from internal sources and external vendors (e.g. lending system, payment system, external credit rating system) to fulfill analytical needs.
- Works with internal and external stakeholders to understand the capabilities of risk models and core risk systems to ensure effectiveness of risk decision strategies.
- Builds effective relationships with internal/external stakeholders.
- Ensures alignment between stakeholders.
- Summarizes statistical findings and draws conclusions and presents actionable business recommendations.
- Presents findings & recommendations in a simple, clear way to drive action.
- Consults with stakeholders to improve consistency and transparency of risk measurement, metrics and reporting.
- Monitors and tracks performance; addresses any issues.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles non-routine situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- In-depth product knowledge for the designated business / portfolio.
- In-depth knowledge of risk management theory, processes and portfolio management reporting techniques.
- In-depth knowledge of modelling & analytics concepts and applications.
- In-depth knowledge of risk systems technology.
- In-depth knowledge of regulatory requirements.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.
#FutureOfRetailLending
Develops and maintains risk decision-support strategies using analytical solutions to enable high-quality, fact-based decisions for a designated risk portfolio. Supports the development of the strategy and roadmap for data quality, data analytics, data modeling, reporting, business intelligence, and the design and development of sophisticated decision support tools.
- Acts as a trusted advisor to assigned business/group.
- Guides/assists in the identification and classification of issues; recommends action plans.
- Influences and negotiates to achieve business objectives.
- Recommends and implements solutions based on analysis of issues and implications for the business.
- Assists in the development of strategic plans.
- Identifies emerging issues and trends to inform decision-making.
- Researches existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Leads the development and maintenance of the risk strategy management framework.
- Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
- Represents the decision strategy function during internal/external regulatory audits and/or examinations.
- Ensures alignment between stakeholders.
- Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
- Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
- Leads and integrates the monitoring, measurement & reporting on the status of the risk decision strategy performance to internal & external stakeholders.
- Leads the management of governance meetings and maintenance of governing body mandates, oversight and approval guidelines.
- May provide specialized support for other internal and external regulatory requirements.
- Provides input into the planning and implementation of ongoing operational programs in support risk decision strategy management framework.
- Leads/participates in the design, implementation and management of core business/group processes.
- Develops and maintains risk strategies using analytics, predictive modelling and business rules to optimize decisions and productivity.
- Supports the planning and execution of the change management process including simulation, validation testing and reporting requirements to evaluate the effectiveness of the new or modified strategies.
- Provides advice and guidance to assigned business/group on implementation of analytical solutions.
- Develops and maintains in-depth knowledge of business product strategies and related risk management requirements and legislative/ regulatory directives.
- Works with stakeholders to identify the business requirements, understand the profitability structure, the risk / return assessment and the expected outcomes.
- Works with data owners to discover and select available data sources from internal sources and external vendors (e.g. lending system, payment system, external credit rating system) to fulfill analytical needs.
- Works with internal and external stakeholders to understand the capabilities of risk models and core risk systems to ensure effectiveness of risk decision strategies.
- Builds effective relationships with internal/external stakeholders.
- Ensures alignment between stakeholders.
- Summarizes statistical findings and draws conclusions and presents actionable business recommendations.
- Presents findings & recommendations in a simple, clear way to drive action.
- Consults with stakeholders to improve consistency and transparency of risk measurement, metrics and reporting.
- Monitors and tracks performance; addresses any issues.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles non-routine situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- In-depth product knowledge for the designated business / portfolio.
- In-depth knowledge of risk management theory, processes and portfolio management reporting techniques.
- In-depth knowledge of modelling & analytics concepts and applications.
- In-depth knowledge of risk systems technology.
- In-depth knowledge of regulatory requirements.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.
$69,000.00 - $129,000.00
Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
