As a member of the ShipBob Team, you will...

Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI

Role Description:

The Manager, Client Acquisition is responsible for managing a team of Account Executives of various levels. They will focus on weekly pipeline reviews to ensure accurate forecasting and quota achievement as well as monitoring activity and output for the AE team. They will work closely with the VP of Client Acquisition team to ensure AEs have the tools and resources to be successful and are able to bring on new merchants who fit into ShipBobs Ideal Client Profile. They will also collaborate cross functionally to ensure we are providing solutions that will continue to push a steady stream of new customers and provide benefits to our existing customers. This role reports to the VP, Client Acquisition.

What youll do:

Weekly pipeline reviews.
Updating forecasting weekly for large accounts as well as the team's run rate to quota.
Monitoring SFDC reports and dashboards to ensure solid activity levels.
Helping AEs close new business by advising on or getting involved in specific deals.
Working closely with the VP of Client Acquisition to ensure the team has proper tools and resources.
Working with Enablement to continue to foster growth in sales process and ShipBob product and operations knowledge.
Call reviews and coaching.
Providing feedback to Operations and Product teams to continue to improve product and service quality.
Continued focusing on raising conversion rate on merchants who fit our ICP with a focus on reducing the length of sales cycle.
Performance reviews/management.
Excellent knowledge of ShipBob competitors and how to sell against them.
Involvement in Mentorship Program interviews; hiring and training new AEs/SSAEs.
Additional duties and responsibilities as necessary.

What youll bring to the table:

Minimum of 2 years of sales leadership experience.
Established track record of success as an Account Executive or in a sales closing role.
Consistent results in quota attainment.
Culture carrier and positive influence within the Account Executive team and ShipBob.
Experience in motivating, coaching, and managing a high performing sales team.
Proactive in providing feedback and working with peers and colleagues to help improve the Account Executive process.