Manager, Client Coding Integration

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives

• Paid Certifications

• Tuition Reimbursement

• Comprehensive Benefits

• Career Advancement

• This position pays between $76,300to $114,450annually based on experience

TheManager of Client Coding Integrationis responsible forassistingin the development and evolution of the overall strategy for Ensemble Coding Operations. The Manageris responsible forassistingwith all client coding customer service operational processes and workflow, including but not limited to, new client onboarding, provider clinical documentation improvement, support of operational coding processes, and customer coding relationship management. The Manager interprets client policies and procedures, recommends changes asappropriate, and provides relevant feedback. The Managerassiststhe Director of Coding Integration with the oversight and implementation of Coding Operations operational planning, service commitment, workflowprocessesand internal controls. As the Manager, this person serves as a key promoter of Ensemble PRC Coding Operations andis responsible forsetting the tone of Coding Operations as a service organization, continuouslyseekingto understand, meet, and exceed customer expectations and needs.

Job Responsibilities:

• Sets clear goals andobjectivesfor team members to drive operational excellence and problem-solving initiatives
• Ensures understanding and adherence to policies, practices, and procedures by direct reports, customers, and stakeholders
• Collaborates with practice Leadershipteams toprovide coding direction and guidance, fostering transparency and efficiency in coding processes
• Works closely with PRC Coding Operations toidentifyand resolve client issues promptly,maintainingalignment with organizational objectives
• Facilitates active engagement of client leadership in coding reporting with physicians, promoting transparency and collaboration.
• Collaborateswith client leadership and physicians to ensure customer satisfaction and address coding accuracy concerns effectively
• Maintains effective working relationships with client leadership and providers, serving as a liaison between Ensemble PRC Coding Operations and practice management
• Supports strategic initiatives to enhance working relationships with clients,participatingin committee meetings and strategic updates
• Proactively manages operational challenges within practice operations and coding teams, ensuringtimelyresolution and effective communication
• Contributes to innovation and knowledge sharing efforts within Coding Operations,identifyingand implementing process improvements
• Participates in delivering coding training and education programs for physicians and client leadership, promoting continuous improvement
• Supports the performance review process for direct and indirect reports, fostering professional development and organizational success
• Develops curriculum and training handbooks. Creates and delivers presentations to coders, auditors,physiciansand other support staff. Has excellent oral and written communication skillsin order toperform these tasks
• Participate in communication efforts of educational material with medical staff, corporate and operational leadership, department leadership, and coding professionals. Plan, develop, and present educational opportunities for workflow enhancements, clinical documentation improvement,codingand billing regulatory issues, charging processes, and other related revenue cycle trends

Experience We Love:

• 5-7yearscodingexperience

• 3-5 years of supervisory/management experiencein Coding

• Experience developing educational materials, delivering presentations, andfacilitatingtraining for coding professionals, providers, leadership, and other cross-functional stakeholders.

• Experience working in large organizations,preferred.

• Consulting or proven work experience in areas of process reengineering and project managementstronglypreferred.

• Travel to client sites (estimate 20-40% travel)

• PC skills ‐demonstratesproficiencyin Excel, Power Point, and ability to work in multiple EMR systems (Meditech,AllScripts, Cerner, Power Chart, Epic)

• Tactical execution ‐ oversees the development, deployment and direction of complex programs and processes.

• Customerrelationship ‐ establishesandmaintainslong‐term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Cultivating strategic customer relationships and ensuring that the customer perspective is the driving force behind allvalue‐addedbusiness activities.

• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.

• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require

Minimum Education:

• BachelorsDegreeor Equivalent Experience

Licensure/Certification Required:

Candidates must have and keep current at least one of the following professional certifications (CPC, CPMA or CCS Preferred):

• CPC (Certified Professional Coder)

• CCS-P (Certified Coding Specialist-Phys Based)

• CCS (Certified Coding Specialist)

• RHIA (Registered Health Information Administrator)

• RHIT (Registered Health Information Technician)

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