Manager, Corporate Communications - Enterprise COO

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Communications

Pay Details:
$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Corporate & Public Affairs delivers best-in-class internal and external communications that differentiate TD, strengthen our brand, and support strategic business outcomes. Within CAPA, the COO Communications function supports the Enterprise Chief Operating Officer and COO Office in bringing the COO mandate to life across the Bank.

The Enterprise COO organization exists to enable execution of TD's strategy at scale with pace and discipline. COO Communications plays a critical role in translating this mandate into clear, compelling, and consistent narratives that build understanding, alignment, and momentum across the organization and with external stakeholders.

Job Description:

We are hiring an experienced, strategic communications professional to support internal and external Enterprise COO communications, working closely with the COO Office, CAPA partners, and Enterprise stakeholders.

This role plays a lead part in driving strategy and supporting executive communications for the COO, ensuring the COO mandate is clearly articulated, consistently reinforced, and brought to life through tangible examples that demonstrate enterprise execution, simplicity, and disciplined delivery. The role will also help shape the colleague experience within the COO function through communications and engagement strategies, including leading key forums such as COO town halls and other events that drive understanding, alignment and momentum around enterprise priorities.

If you consider yourself to be:

• A seasoned professional communicator with proven internal communications, executive communications, media relations and social media experience
• Comfortable navigating emerging technologies, including AI, to enhance insights, streamline work, and thoughtfully elevate the impact of communications.
• Someone who thrives in a collaborative environment
• A strategic, innovative and creative thinker
• Self-motivated and naturally inquisitive
• An entrepreneur at heart who is excited and motivated by the opportunity to fill "white space" with fresh thinking, creative ideas and new programs that will drive transformational growth and strong results.

Key accountabilities include:

• Drive strategy and executive communications in support of the Chief Operating Officer, including overseeing and prioritizing incoming leadership requests and researching, drafting, and editing flawless materials including speaking remarks, video scripts and leadership messages, internal articles, announcements, and strategic narratives.
• Partner closely with the COO Office to support leadership requests, anticipate communication needs, and ensure alignment between strategy, narrative, and delivery.
• Act as a trusted communications advisor to senior leaders, demonstrating sound judgment, discretion, and the ability to operate confidently in high-stakes, fast-moving environments.
• Lead communication strategy and execution for key COO forums, including town halls and leadership meetings, by shaping content and narratives, managing event communications and overseeing logistics to ensure seamless delivery and strong audience engagement.
• Develop compelling storytelling that brings complex enterprise initiatives to life, using the most effective formats and channels to reach diverse audiences with clarity and impact, helping translate the COO mandate into clear, outcome-focused communications that reinforce enterprise priorities and momentum across segments and functions.
• Consistently demonstrate strong project management and the ability to partner effectively across the organization and colleagues within CAPA, ensuring communications are delivered with discipline, pace, and high quality while navigating multiple priorities and stakeholders.

Required skills and experience for the job:

The successful candidate will have:

• 8+ years of experience in corporate or agency communications environment ideally within a large, complex, or regulated organization.
• Strong strategic thinking, sound judgment, and experience advising leaders on sensitive and high-profile matters.
• Exceptional writing and editing skills, with the ability to distill complex subject matter into clear, compelling and concise messages that are easy to understand.
• Demonstrated ability to work cross-functionally and collaboratively, building strong partnerships across teams.
• Highly organized, proactive, and comfortable operating under tight deadlines in a dynamic environment.
• Experience leading executive events, town halls, or other forums, including agenda development, speaker support, stakeholder coordination and event logistics.
• An adaptable, inquisitive mindset with a strong sense of ownership and accountability.
• Digital fluency and demonstrated experience using AI and social media for corporate communications.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet