Manager, Digital Enablement & Delivery

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD General

Pay Details:
$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they grow in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter who can provide more specific details for this role.

Job Description:
The Strategic & Editorial Content (SEC) Group is TD Wealth's content centre of excellence, responsible for developing editorial and strategic content that highlights the depth and breadth of TD Wealth expertise and showcases our thought leadership to TD clients and the world. The team is comprised of talented content professionals who bring together their editorial, production, creative, and technical expertise to create industry-leading financial content across digital and broadcast streams. SEC properties include: MoneyTalk "Brought to you by TD," available at www.moneytalkgo.com and distributed across multiple TD ecosystems, MoneyTalk Live, streamed daily through TD WebBroker, and MoneyTalk on BNN Bloomberg, broadcast weekly on CTV properties, as well as live and original programming on multiple radio stations and various social channels each week.

We're looking for a highly collaborative and service-oriented individual who thrives in a fast-paced environment, is passionate about how digital content is built and operated, and enjoys supporting teams through strong processes, tools, and enablement.

Job Description
The Digital Enablement and Delivery Manager plays a strategic role in advancing SEC's digital publishing ecosystem by designing, delivering, and governing enablement programs that improve adoption, consistency, and effectiveness across platforms.

This role is oriented toward proactive capability building. It focuses on reducing publisher friction at scale by establishing standards, tools, training, and repeatable enablement models that support both current operations and future-state platform evolution.

The role partners closely with Product, Engineering, Creative, Editorial and Control, and external vendors to ensure new tools and enhancements are not only delivered, but well understood, adopted, and embedded into business-as-usual workflows across SEC and Wealth.

Job Responsibilities

• Lead the design and delivery of publisher enablement programs, including structured training, onboarding models, and adoption frameworks across SEC digital tools.
• Proactively identify friction points in publishing workflows and partner with Product and Platform teams to influence solution design, rollout sequencing, and change management approaches.
• Own enablement strategies for new CMS capabilities and platform enhancements, ensuring successful adoption and consistent usage across editorial teams.
• Develop and maintain standards, playbooks, governance models, and best-practice documentation that scale beyond individual publisher support.
• Act as a strategic liaison between SEC publishers, internal technology teams, and external vendors to ensure alignment between platform capabilities and business needs.
• Support cross-platform enhancement initiatives by coordinating enablement, communication, and readiness activities across multiple stakeholders.
• Contribute to the evolution of SEC's digital operating model by embedding enablement thinking into delivery rhythms and transformation initiatives.

Job Requirements

• 7+ years of experience in supporting digital platforms, users, or operational stakeholders in a content-driven environment
• Experience working with analytics and performance tools such as Adobe Analytics
• Experience working in delivery and collaboration tools such as JIRA and Confluence
• Experience partnering with engineering, development, and IT teams
• Comfortable working hands-on in CMS tools and supporting publishers day-to-day
• A strong communicator who can translate technical concepts into clear, practical guidance
• Highly organized, detail-oriented, and proactive in identifying opportunities to improve workflows
• Collaborative and adaptable, with the ability to balance operational needs and proactive improvement initiatives
• Comfortable working with cross-functional teams, including editorial, creative, studio, engineering, IT, and external partners
• Strong experience with content management systems, particularly WordPress and associated plugins or themes
• Familiarity with digital content publishing and experience platforms such as Adobe Experience Manager (AEM) and Ceros, etc.
• Exposure to video and studio-related platforms such as Brightcove and Vizrt is an asset
• Familiarity with domain management and publishing environments is an asset
• Understanding of scaled-agile workflows is a plus
• Familiarity with financial services, particularly Wealth Management, is a strong asset
• Coding or technical background is an asset but not required

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet