Overview
To lead and manage the design, development, implementation, delivery, and measurement of Navy Federal's enterprise skill and leadership development curricula and programming. This role serves as a strategic portfolio leader, responsible for translating enterprise priorities into a cohesive, outcomes-driven learning roadmap and ensuring learning investments are focused on the highest-value initiatives.
The manager implements strategy by establishing operational objectives, policies, and plans; setting priorities and sequencing work across multiple learning portfolios; and leveraging deep expertise in organizational and employee development, instructional design, and delivery methods to ensure the delivery of high-quality, value-driven learning solutions that support workforce readiness and business outcomes.
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
Strategic Portfolio Leadership
- Lead the execution of a comprehensive, enterprise-level learning strategy aligned with organizational goals, workforce needs, and long-term business priorities
- Own and manage an integrated learning portfolio and backlog, making clear, data-informed decisions about priorities, tradeoffs, sequencing, and capacity
- Translate enterprise strategy into clear learning priorities and an executable roadmap, balancing near-term delivery with long-term capability building
- Assess demand, value, and impact across initiatives to recommend what to start, stop, continue, or re-prioritize
Program & Curriculum Oversight
- Oversee the delivery of learning curricula and programming, while managing vendor partnerships and curating high-quality content, ensuring all learning experiences are accessible, scalable, strategically aligned, and effective for a diverse workforce.
- Oversee the development and design of leadership and functional training curricula and determine appropriate modality (instructor-led, webinar, e-learning, blended, etc.); ensure alignment to Navy Federal's leadership, performance, and compliance architecture
- Partner with internal and external subject matter experts to create relevant, business-aligned, and outcome-focused learning experiences
- Develop and manage supervisor-to-manager-level leadership development programs to intentionally build leadership capability and pipeline readiness
- Support the enterprise performance management process by developing tools and resources that directly enhance employee performance, growth, and effectiveness
Outcomes, Measurement & Value
- Establish clear success measures and key performance indicators tied to learning outcomes, business impact, and enterprise value
- Analyze qualitative and quantitative data to evaluate effectiveness, inform prioritization decisions, and drive continuous improvement
- Demonstrate the return and value of learning investments, using insights to influence strategy and portfolio decisions
- Prepare and present concise, executive-level reporting and recommendations on learning strategy, priorities, risks, and outcomes
Stakeholder Partnership & Communication
- Build strong relationships with key stakeholders, including executive leaders, business unit learning leaders, and HR business partners
- Partner with business unit training branches to ensure alignment with enterprise requirements and incorporation of best practices across methodologies, technologies, and adult learning principles
- Serve as a strategic advisor to business and HR leaders on learning priorities, capability gaps, and development strategies
- Communicate the strategic value and impact of learning and development initiatives across the organization
People Leadership & Operational Management
- Perform supervisory and managerial responsibilities
- Ensure adequate and skilled staffing; recruit and select employees
- Establish performance goals, priorities, and expectations aligned to portfolio strategy
- Prepare, conduct, and review performance appraisals
- Develop, mentor, and counsel staff to build strong strategic and execution capability
- Partner with executive leadership and division finance teams to develop and manage the annual Learning & Talent Development budget
- Provide input to and/or prepare budget requirements for the Annual Financial Plan (AFP)
- Ensure section and branch goals align with division and department strategy
- Ensure operational efficiency, strong governance, and disciplined execution
- Stay abreast of and ensure compliance with applicable federal, state, and industry regulations
- Perform other duties as assigned
Qualifications- Expert knowledge of organizational development, career development activities, adult learning theories, and instructional design and delivery methods
- Demonstrated enterprise-level strategic mindset, with the ability to operate beyond individual programs to manage and evolve an integrated learning portfolio
- Proven experience setting priorities, managing backlogs, and making tradeoff decisions in complex, resource-constrained environments
- Ability to develop strategies to address highly complex and sensitive business issues
- Significant experience supervising, leading, and developing employees
- Significant experience managing multiple, large-scale initiatives or portfolios simultaneously
- Advanced skill resolving conflicting requests and adapting to changing priorities
- Advanced analytical, problem-solving, organizational, planning, and time-management skills
- Advanced verbal and written communication skills, including the ability to present strategic recommendations clearly and concisely to executive audiences
- Advanced skill building effective relationships through trust, influence, diplomacy, and organizational savvy
- Bachelor's degree in Education, Organizational Development, Human Resources Management, or a related field, or equivalent experience
Desired Qualifications
- Experience with executive development and training programs
- Executive coaching certification
- Experience operating in agile or iterative environments, including continuous improvement and adaptive planning
- Advanced degree or certification in Education, Organizational Development, Human Resources Management, or a related field
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602
About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
