This position is responsible for assisting the Sr. Manager & Director in planning, organizing, executing, and controlling the work activities in the department or on the assigned shift. It is this position's responsibility to uphold the highest possible sanitary standards and maintain good public relations by creating a clean, attractive, and safe environment. In addition, this position should perform other related duties as assigned to meet the department's goals and objectives.
Job Responsibilities:
- Lead and manage the overall execution of Environmental services projects and operational implementation of one or more compound programs of varying complexity.
- Assist in all departmental administrative and supervisory functions and assume full responsibility for departmental performance in the absence of the Senior Manager.
- Obtain and maintain the highest possible sanitary standards and good public relations by creating a clean, attractive, safe environment.
- Lead development and implementation of standards, policies, and procedures for Environmental Services.
- Ensure sound infection Control Practices are in place for internal moves, for special meeting room requests during assigned shift by applying sound management and human relations practices.
- Engage in and perform hiring, performance management, and other people processes.
- Plan ongoing training and skill-building programs for own team; Identify and address team strengths/ skill gaps through appropriate interventions.
- Perform other duties as assigned to meet the goals and objectives of the department and institution.
- Maintain regular and predictable attendance.
Minimum Education and/or Training:
- High School Diploma/ GED required.
- Bachelor's degree preferred.
Minimum Experience:
- 5+ years of experience in environmental services or a relevant area.
- (People Managers only) 3+ years of experience managing people as direct reports.
- Experience leading projects/ processes end-to-end, including resource planning and management, and communication and collaboration with internal cross-functional teams and external partners preferred.
- Experience developing and implementing department-wide process improvement initiatives.
- Some experience presenting in team meetings and/or to senior management.
- Proven performance in earlier role.
Special Skills, Knowledge, and Abilities:
- Able to deliver results through others by setting stretch goals and holding them accountable.
- Coaches team members with concrete feedback and improvement ideas, including addressing employee relations concerns.
- Explores opportunities for the development of direct reports that make their work enriching, empower them, and stretch their growth in lateral areas.
- Leverages technical expertise to assist with the design and development of environmental safety standards, processes, and programs.
- Performs risk assessments addressing safety concerns; Works with others to identify and document risks and inform senior leaders on the overall risk status.
- Works closely with other teams to ensure quick and efficient routine and emergency safety procedures.
- Demonstrates physical fitness and is able to work in a stressful environment.
- Builds a culture of customer centricity among peers and teams.
- Understands nuances and complexities of a customer issue/ requirement and goes above and beyond in thinking through new alternatives.
- Anticipates and addresses critical customer needs through engagement with cross-functional stakeholders.
- Able to draw insights from different sets of data and quickly understand why issues are happening.
- Solves problems quickly by identifying the root causes.
- Encourages others to see the opportunities ahead amidst changing circumstances, even when the details have not been finalized.
- Keeps teams energized and focused on high-quality results.
- Thinks long-term in building and executing metrics-driven plans and stretch goals for St. Jude.
- Builds structures and processes with clear lines of authority and accountability so teams know what they are empowered and accountable to do.
- Can present/facilitate independently in senior-level meetings. Presents information as a structured story and anticipates questions well.
- Addresses difficult questions and challenges effectively.
- Able to effectively influence others using facts and logic.
Physical Demands and Working Conditions:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; talk or hear; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee frequently is required to talk or hear and or smell.
- The employee must frequently lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- While performing the duties of this job, the employee is frequently exposed to dust particles, cleaning chemicals, and organisms that cause diseases.
- The employee may be required to wear personal protective equipment.
- Exposure to blood and other bodily fluids.
- Employee may be exposed to vibrations, including shaking objects or surfaces, which may cause strain on the body or extremities.
- The noise level in the work environment is usually loud.
- An essential function of the job is to be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
- The employee must move about the workspace to access work surfaces and shelves, cabinets, drawers, and equipment that are at, below, or above the work surface.
- Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
- This job description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
- The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
Compensation
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $65,520 - $114,400 per year for the role of Manager Environmental Services.
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St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
