Manager, Global Law Firm Engagement

Join us as a Manager, Global Law Firm Engagement within our Global Legal, Compliance and Regulatory team to take your career to the next level with a global market leader.

About the Job

The Manager, Global Law Firm Engagement will be responsible for ensuring optimal law firm engagement for the GLCR department, across all AIG regions, including the US, Canada, UK, EMEA, APAC, LAC and Japan. This newly created global role will be a critical component of our law firm management and financial monitoring team and will play a pivotal role in establishing financial and law firm performance key performance indicators. The ideal candidate should be a process driven, strategic thinker who has experience in a law firm or insurance company environment with knowledge of legal procedures, engagement contracts, and law firm fee negotiations and billing and budgeting practices.

Key Responsibilities

• Collaborate with key stakeholders on law firm engagement and onboarding for GLCR-managed matters, ensuring that AIG has the appropriate roster of global law firms.
• Ensure effective collaboration and communication with law firms throughout the lifecycle of legal matters.
• Provide insights and recommendations to improve law firm performance and value.
• Maintains detailed records of law firm engagements and performance, providing reports and analysis to department leadership and other stakeholders.
• Collaborate with leadership to manage the financial affairs of GLCR, including budgeting, forecasting, financial reporting, allocations, and accruals.
• Communicate with law firms on expense/invoice submission.
• Participate in financial analysis and forecasting activities to support strategic planning and decision-making and assist in law firm management.
• Contribute to compliance with financial and law firm management policies and regulations
• Execute law firm engagements, security and control assessments, and other law firm administration-related deliverables; manages law firm contacts, such as billing and relationship partner communications.
• Manage conflicts and waivers for all GLCR law firms, working closely with legal teams to resolve issues in a timely and professional manner.
• Ensure accurate data in connection with firm eBilling and matter management records in outside counsel management system.

Qualifications

• 3+ years of experience with law firm management including law firm rate/fee negotiations, and alternative fee arrangements that drive competitive pricing and cost efficiency within the insurance industry or law firm preferred.
• BA degree.
• Managing outside counsel relationships to ensure quality and efficiency. Manage all aspects of the law firm contract lifecycle workflow.
• Strong relationship building skills; experience working with attorneys and other business executives is a plus.
• Knowledge of legal procedures preferred.
• Strong customer service skills with the ability to respond quickly to stakeholder needs while strengthening processes and systems that support legal and operational excellence.
• Strong written and verbal communications skills and the ability to partner with key stakeholders, including corporate leadership and law firm management.
• Superior organizational skills and the ability to prioritize multiple tasks.
• Familiarity with Ebilling platforms, law firm billing practices and matter management guidelines and best practices.
• Flexibility and comfort in evaluating new tools in the every changing and dynamic landscape of global law firm and financial management.
• Strong attention to detail, and commitment to accuracy and on-time delivery.

The base salary range for this position is $94,000-$117,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. Your actual compensation will be dependent on your skills, experience, and qualifications. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

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