- Hybrid-Remote Flexibility Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
- Comprehensive Benefits Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
- Financial & Retirement Support Competitive compensation with a performance-based bonus program, 401k with employer match, and financial wellness resources.
- Time Off & Leave Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
- Wellness & Growth Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.
WHAT YOU'LL DO
As an Implementation Manager at Strive Health, you will own the day-to-day execution of launching new market solutions across our payor, health system, and provider partner portfolio. You'll serve as the central coordination point: translating partnership structure, contractual requirements, and market-specific nuances into a clear, executable implementation plan and driving it through to a successful go-live and handoff to ongoing operations.
This role sits at the intersection of external partner management and internal cross-functional execution. You'll work closely with Strive's clinical, technology, operations, analytics, marketing, and infrastructure teams to keep workstreams aligned and launches on track, while maintaining strong, trust-based relationships with external partners throughout the process. You'll report directly to the Director of Implementations.
The right candidate is a structured, proactive executor who thrives in ambiguity, takes ownership of outcomes rather than just tasks, and is energized by the complexity of value-based care partnerships. This is a lean, high-ownership team, you'll be expected to flex across operational priorities beyond core implementation as business needs evolve, and to bring the same rigor and follow-through to everything you touch.
ESSENTIAL FUNCTIONS
- Own end-to-end implementation for assigned markets, partners, or strategic initiatives, from kickoff through launch ensuring successful launch, transition, and operational readiness.
- Serve as the primary implementation lead and accountable owner for timelines, deliverables, risks, dependencies, and overall execution quality.
- Build and manage detailed implementation plans that align internal teams and external partners around scope, milestones, dependencies, and escalation paths and actively maintain them as conditions evolve.
- Drive cross-functional coordination across internal teams to ensure workstreams stay aligned, decisions are made quickly, and blockers are resolved effectively.
- Lead day-to-day partner relationship management throughout implementation, establishing trust, maintaining clear communication cadences, and ensuring issues are resolved with appropriate urgency and follow-through.
- Develop working knowledge of partner types across Strive's book of business, including health plans, health systems, provider groups, provider practices and other value-based care organizations, and adapt implementation approach accordingly.
- Translate partnership structure, contractual requirements, and market-specific nuances into an executable implementation plan; understand whats downstream of your decisions and implement accordingly.
- Anticipate risks early, escalate appropriately, and drive mitigation plans to keep implementations on track without waiting to be asked.
- Own implementation outcomes, not just task completion, ensuring that decisions made during implementation support successful long-term operations.
- Lead internal and external training to ensure all parties are aligned on partner contracts, workflows, and go-live requirements.
- Build and maintain strong relationships with key external stakeholders, positioning Strive Health as a trusted strategic partner throughout the implementation lifecycle.
- Produce structured and ad hoc reporting, meeting materials, and stakeholder communications to keep internal and external audiences informed and issues resolved quickly.
- Continuously improve implementation tools, templates, and playbooks to enable faster and more consistent launches over time.
- Support special projects and broader team initiatives that strengthen implementation performance and scalability across the organization.
- Support cross-functional operational initiatives outside of core implementation as assigned, including vendor management, compliance-adjacent projects, and other Director-delegated priorities.
- Travel as needed to support in-person partner meetings, facilitate launches, and participate in Strive-sponsored team events.
MINIMUM QUALIFICATIONS
- Bachelor's Degree.
- 4+ years of experience in implementation, project management, consulting, operations, or other client-facing roles with end-to-end ownership.
- Strong understanding and experience working in the US healthcare system.
- Experience working with health plans, health systems, provider groups, value-based care organizations, or similarly complex partners.
- Demonstrated ability to independently drive work forward, solve problems, and manage ambiguity.
- Ability to travel and be on-site to meet business needs.
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
PREFERRED QUALIFICATIONS
- Strong attention to detail, highly analytical, organized, and able to keep multiple balls in the air at once.
- Self-starter with the ability to drive projects forward independently and with limited direction.
- Strong project management discipline with the ability to create structure in ambiguous environments.
- Experience leading implementations in healthcare, especially in new market launches or partner expansions.
- Experience improving workflows, processes, or implementation playbooks across teams.
- Entrepreneurial spirit.
Annual Base Salary Range: $86,000 - $104,000
Final compensation will be determined based on location, experience, and qualifications.
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.
