Manager, Industry Engagement (Infocomm Media Sector) [CPSD]

[What the role is]

You will play a role in championing the workforce transformation and reskilling needs of enterprises in the Infocomm Media sector. We are seeking a candidate with strong business development or enterprise solutions experience, especially in engaging companies to identify how Workforce Singapore’s initiatives can support their business transformation and manpower needs.

[What you will be working on]

Enable industry and enterprise capabilities through strategic manpower planning

• Identify and assess key industry, manpower challenges and skills through data analysis and trend evaluation.

• Engage strategic accounts and companies to ascertain company’s manpower related and reskilling pain points and work with companies to implement strategies for workforce transformation.

• Recommend strategic human capital solutions aligning with industry or enterprises’ business and manpower needs.

• Support the Industry Transformation Map (ITM) and Jobs Transformation Map (JTM) to articulate key insights and trends, particularly the Jobs and Skills pillar.

• Implement pilot initiatives to identify proof points and use cases related to the national career health agenda.

Forge impactful partnerships and collaborations through stakeholder engagement

• Establish and maintain effective relationships with public agencies, strategic partners and stakeholders.

• Collaborate with industry stakeholders, trade associations, tripartite partners and programme partners to develop and implement relevant manpower interventions to address industry manpower issues.

• Consult with employers to promote adoption of WSG programmes and progressive human resource practices to address their manpower needs.

Manage and review programmes to achieve positive outcomes

• Guide and work with appointed programme partners to ensure compliance with policies and processes.

• Organise or support outreach and marketing events such as career events and industry engagements.

• Track programmes’ progress and analyse industry related information to evaluate and make recommendations for management decision making.

[What we are looking for]

At least three years of working experience in related roles. Fresh graduates who possess maturity, strong communication and interpersonal skills are welcome to apply.

You should possess the following skill sets:

• Account Management and Business Development: Effective stakeholder engagement, with a focus on account/project management or consultancy to support enterprises in their business and workforce transformation. Utilise trend analysis and government initiatives to drive business strategies and growth.

• Written and Verbal Communication: Proficient in writing clear submissions and reports, and able to frame appropriate narratives to effectively engage diverse audiences, and skilled in public speaking.

• Negotiation: Able to strategize negotiation, formulate gameplan and engage in complex discussion to drive collaboration and implementation with stakeholders to achieve desired outcomes.

• Personal effectiveness: Able to manage multiple tasks in a dynamic, fast-paced environment, and work both independently and in teams.

• Critical thinking and Data Proficiency: Proficient in synthesizing information for decision-making and outcome monitoring through data compilation, analysis, and interpretation. Capable of making recommendations based on data insights and comfortable with data analysis.

• Planning and execution: Develop and execute engagement and programme strategy to achieve organisation goals. Track and report on account-managed companies and programme partners achievements to identify opportunities. Capable of diagnosing gaps and identify opportunities and conceptualise innovative solutions to enhance business and/ or programme processes.

• Project management: Manage multiple accounts, project timelines, milestones, and deliverables. Able to coordinate with different stakeholders to ensure the success of the projects.