Manager – Quality Programs

JOB DESCRIPTION:

The role reports to the Head of Quality Assurance and is accountable for driving the implementation of Quality Programs within Abbott Nutrition’s Affiliate Quality Assurance function. It is responsible for leading vendor surveillance quality audits, ensuring audit readiness across the India Affiliate, and supporting regional initiatives aimed at enhancing overall quality performance.

CORE JOB RESPONSIBILITIES

• Establish yearly vendor surveillance audit strategy and Conduct audits as per the yearly audit schedule. (40% of time)

Align audit dates in consultation with GSQA, Procurement and TechOps. Conduct audits as per the agreed audit method. Share audits report to the supplier within 30 days of closing meeting. Receive CAPA plan from the supplier within 30 days.

e. Upload audit report in Abtraq (Audit report management system)

• Audit Readiness (20% of time)

Lead Audit readiness initiatives ensuring any time audit readiness. Review Quality system audit preparedness plan and recommend necessary measures for improvements. Review Affiliate Quality system index and ensure target achievement as defined by Affiliate QA. Review and maintain updates of Self-assessment guides or other tools used for Audit readiness. Implement best practices learned across AN Global Quality network. Lead end to end process of AAAP audit impact assessment and ensure implementation of appropriate mitigation plan to relevant areas. Share learning from other Affiliate audits to relevant stakeholders. Co-ordinate AAAP audit related activities under guidance of Affiliate QA head.

• Product finishing (20% of time)

Ensure product finishing compliance with required facility approvals and local regulations. Initiate new projects in collaboration with the supply chain team. Establish and periodically review Quality Technical Agreements with suppliers. Build capability for the APF process across teams and partners. Review and strengthen the product release process. Manage non‑conformances through effective analysis and corrective actions.

• Regional Affiliate CAPA approval and GIAR process (20% of time)

Review and approve CAPA submissions from affiliates to ensure alignment with regional quality standards and global procedures. Provide guidance to affiliates on CAPA quality, root cause analysis, and effectiveness checks. Monitor CAPA trends across the region to identify systemic issues and drive preventive actions. Collaborate with cross‑functional teams to ensure timely CAPA closure and escalation when required. Support continuous improvement by sharing best practices and strengthening CAPA competence across affiliates. Ensure GIAR process is effectively carried out for PA region.

MINIMUM QUALIFICATIONS

Minimum Education

Bachelor’s or master’s degree in food Science/ Food Technology, science or a related field.

Education Level

Major/Field of Study

Graduate or Postgraduate

Chemistry/Microbiology/Food Science/ Food Technology

MINIMUM WORK EXPERIENCE

Experience

Experience Details

Minimum 10-15 years of relevant experience.

• Team handling experience.
• Experience in implementation of Quality Systems
• Experience in handling regulatory and external audits
• Good analytical, communication and presentation skills
• Stakeholder management
• Sound knowledge over HACCP and Quality systems.
• Internal audit/ Lead auditor certification in ISO 9001, FSSC 22K/ BRC.
• Power BI and MS excel analytics.
• Proficiency in using quality management software and tools

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Operations Quality

DIVISION:

ANSC Nutrition Supply Chain

LOCATION:

India > Mumbai : BKC Building

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 20 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)