Manager - Sales Development

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview:
We are seeking a dynamic Sales Development Manager to lead a team of Sales Development Representatives (SDRs)/ Business Development Representatives (BDRs). As the leader of this talented and motivated team, you’ll guide and inspire them to achieve individual, team, and organisational goals. You will also contribute to our corporate sales strategy by defining and implementing actionable plans to meet Salesforce’s objectives.

Key Responsibilities:
- Team Leadership & Development:

• Recruit, lead, and coach a high-performing team of SDRs or BDRs

• Foster a collaborative, supportive, and results-oriented culture through mentoring and hands-on coaching.

• Drive your team’s professional growth by applying best practices to achieve maximum results.

- Collaboration & Stakeholder Management:

• Partner with sales managers and account executives to align on goals for pipeline

• generation.

• Build and nurture strong relationships with key stakeholders [sales and BDR teams], including marketing and programs team to streamline processes and optimize lead quality.

- Optimising Performance:

• Regularly track and report team and individual results, including lead quantity, quality, and revenue metrics.

• Establish clear performance targets and empower team members to exceed

• expectations through effective coaching and creative incentives.

• Data analysis and reporting.

- Cross-Functional Collaboration:

• Work closely with Marketing to define campaign follow-up strategies and reporting mechanisms.

• Partner with Account Executives to ensure proper lead follow-up and conversion.

• Collaborate with Operations to enhance processes and recommend improvements.

- Culture Building:Cultivate a high-energy, fun work environment where team members feel motivated and excited to contribute every day.

Qualifications:
- Sales Experience:

• 8-10 years of experience as an individual contributor in B2B software sales, with a strong track record of consistently meeting or exceeding quotas.

• Preferably, experience in CRM or enterprise applications sales.

- Leadership Experience:

• 4-5 years of experience managing and coaching sales teams to success.

• Proven ability to mentor, inspire, and develop talent.

- Skills & Competencies:

• Hands-on experience with lead generation, pipeline building, and key sales metrics in a SaaS organization.

• Strong forecasting skills — from lead conversion to pipeline build and win rates.

• Excellent interpersonal, written, and verbal communication skills.

• Ability to thrive in a fast-paced, evolving environment.

• Demonstrated ability to establish trusted relationships and influence cross-functional teams.

What’s in it for you?

• World-Class Training & Development

• Comprehensive professional development programs to enhance your growth and product knowledge.

• Learning opportunities with industry leaders in complex selling.

• Career Growth Opportunities:Clear progression pathways into Sales Management and Senior Leadership roles.

• Potential for internal opportunities across Salesforce India after achieving performance milestones.

Impact & Work Environment:

Be part of a team making a meaningful impact on customers’ businesses by delivering the world’s best CRM solutions. Work in a dynamic, fun, and challenging environment designed to help you reach your full potential.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.