Manager Security Operations

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

The Manager, Security Operations & Investigations will lead security operations for Mattel’s El Segundo, CA corporate campus. This role focuses on enhancing day-to-day security operations, personnel performance, and overall campus safety within a corporate environment.

The position will build and maintain collaborative relationships with local, state, and federal law enforcement, while partnering with internal teams to support business operations and events. Responsibilities include strengthening emergency preparedness, overseeing incident response, and managing complex investigations.

This role requires strong leadership and the ability to develop a high-performing, cohesive team aligned with Mattel’s business needs.

This position reports to the Director of Global Security and Compliance.

What Your Impact Will Be: 

• Build and lead a high-performing El Segundo security team, fostering collaboration, strong communication, integrity, and a positive culture.
• Provide strategic physical security guidance to ensure compliance with corporate and regulatory policies, standards, and procedures.
• Lead crisis management strategy and program development while maintaining a high level of emergency preparedness and supporting business continuity efforts.
• Drive Global Security initiatives, including the development and implementation of Standard Operating Procedures (SOPs).
• Serve as the primary point of contact for all physical security matters, including crisis response, events, investigations, and officer deployment.
• Oversee security planning and staffing for corporate events and public engagements.
• Partner with Global Security teams to share best practices and drive continuous improvement.
• Lead and manage security and safety investigations; collaborate cross-functionally as needed.
• Oversee investigative resources to ensure timely, thorough case resolution and keep leadership informed of key developments.
• Support GSOC operations through SOP development and identification of tools to monitor and mitigate risks to people, assets, and facilities.
• Collaborate with internal and external stakeholders to ensure effective daily operations.
• Perform other duties as assigned.

Qualifications

What We’re Looking For:

• College Degree (BA) in related field including Security, Finance, or Organizational Leadership
• 6+ years’ experience in investigations, corporate security management, brand protection, with major corporation and/or law enforcement
• Preferred certification of CFE, PSP, and/or CPP
• Interviewing experience
• Experience in Leading teams
• Strong analytical and problem-solving skills
• Fluent in Spanish both written and verbal communication preferred
• Respectful- Exhibit unwavering integrity always
• One team- Take a whole company view about what is best for Mattel.  
• Inquisitive- Stay curious and keep learning everyday
• Action oriented- Deliver on goals to achieve outcomes versus activities
• Problem solving- Demonstrate resilience in the face of challenge
• Communicator- Be transparent and share ideas and information clearly
• Nimble- Act decisively and with a sense of urgency
• Change Management – Influence forward thinking and embrace change

*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. 

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy