Manager/Senior Manager (Refund Review and Refund Audit - GST Division)

[What the role is]

Join us at IRAS, where your expertise in GST and passion for building a socially responsible taxpaying community will have a lasting impact. Whether you are an experienced tax professional or a fresh graduate eager to learn, we welcome you to be part of our transformational journey as we redefine the taxpayer experience.

At IRAS, we provide you with the space and opportunity to apply your tax knowledge and resourcefulness in a diverse range of tax administration fields, from compliance and policy formulation to taxpayer services. You will have the opportunity to play a vital role in shaping the future of tax administration.

[What you will be working on]

As part of our team, you'll be involved in the following key areas:

• Utilise cutting-edge digital compliance tools to assess GST refund claims, ensuring accuracy and mitigating fraudulent activities
• Utilise data analytics to identify high-risk taxpayers, conduct audits, and promote voluntary compliance while deterring non-compliance
• Prepare comprehensive reports and submissions on audit findings, and recommend actions to be taken. You will have the opportunity to educate taxpayers on correct GST treatment
• Work closely with our counterparts across IRAS to identify and manage fraudulent GST refund claims

You will have the opportunity to contribute to continual improvement and enhancements in our work processes, by providing feedback and innovative ideas to improve taxpayers' compliance and streamline operations. In addition, you may also participate in ad hoc projects, applying your knowledge of relevant technologies (e.g., RPA, data analytics) or methodologies (e.g., behavioural insights & design) to further enhance compliance and processes.

[What we are looking for]

To excel in this role, we are looking for candidates who possess the following:

• A degree in Accountancy or Business is preferred
• Basic knowledge in GST and/or at least 1 year of audit experience would be advantageous. We welcome candidates with a strong willingness to learn and grow in the field
• Excellent interpersonal, verbal, and written communication skills, which are essential to effectively interact with taxpayers and colleagues
• Logical and systematic approach to handling and analysing information and data
• Resourcefulness and ability to work independently
• Strong analytical skills, coupled with a curious mindset to question and probe

Join our dynamic team and make your mark on the future of tax administration.

Submit your resume via Careers@Gov today. Only short-listed candidates will be notified.

All successful hires will be offered a contract in the first instance.