Manager/Senior Manager [WPL]

[What the role is]

You will be part of a planning team that provides central oversight and stakeholder coordination across the Workforce and Workforce Digital Services Groups. The team plays a key role in shaping how the groups plan, measure, and communicate their work — spanning workplan development, performance tracking, programme analysis and review, and stakeholder engagement.

[What you will be working on]

Your role includes but is not limited to the following areas:

• Conducting reviews of programme policies to assess their effectiveness, relevance, and alignment with broader workforce development objectives. This includes scoping, gathering and evaluating evidence, analysing data and developing recommendations for policy or programme improvements. You will also support the development of strategies and implementation plans and prepare papers and presentations for senior management and external stakeholders.

• Drawing, processing, and analysing data from relevant sources and administrative data to support programme tracking and reviews. This includes building and maintaining data reports, identifying trends and anomalies in datasets, and responding to data queries from internal and external stakeholders.

• Supporting the annual workplan cycle, gathering inputs from internal teams, coordinating across divisions, and ensuring workplans are consolidated, coherent and aligned to SWDA’s broader objectives.

• Handling policy-related enquiries from Ministry of Manpower (MOM) and other government ministries and agencies and preparing responses to parliamentary questions and budget-related submissions.

• Providing secretariat support for high-level committees and meetings, including preparing agendas, synthesising discussions, recording minutes, and follow-up actions.

• Contributing to maintaining and improving the team's knowledge management practices, ensuring that institutional knowledge, documents, and processes are well-organised, up to date and accessible.

[What we are looking for]

Knowledge & Skills

Possess:

• Strong analytical and conceptual abilities, with the capacity to translate broad concepts into discrete policies and identify key issues of relevance

• Proficiency in data analytics tools, such as Excel or Tableau, and the ability to draw, process, and interpret data independently to support evidence-based decision-making and translating findings into clear, actionable insights

• Ability to scope and conduct programme or policy reviews, and develop well-reasoned, evidence-based recommendations

• Familiarity with Python or other programming languages is a plus

Abilities/Aptitudes

• Proactive in taking initiative, seeing tasks through to completion, and escalating issues at the appropriate juncture

• Resourceful in obtaining and synthesising information from diverse internal and external sources

• Able to work independently while remaining collaborative and effective in engaging stakeholders across different teams and levels

• Meticulous in attention to detail while maintaining a strong grasp of the broader strategic picture

• Resilient and adaptable, with an openness to change and evolving priorities

• Strong written and verbal communication skills, with the ability to convey complex policy issues clearly to different audiences

• Committed to the ethos and values of the Public Service