Manager, Technology Program Management

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

Equinix Incubation builds agentic systems that support the software delivery lifecycle through specialized AI agents, human oversight, and enterprise-grade governance.

As a Manager, Technology Program Management, you will lead delivery operations, business management, and program governance across the Incubation organization. You will be responsible for driving planning, execution, reporting, risk management, budgeting, and cross-functional coordination to ensure successful delivery of strategic initiatives.

You will partner closely with engineering, product, finance, and leadership teams to establish operational excellence, provide actionable program insights, and enable the organization to scale efficiently while maintaining transparency and accountability.

Responsibilities

Program Delivery and Execution

• Manage delivery operations across multiple engineering and product teams, ensuring alignment on objectives, priorities, milestones, and outcomes.
• Establish and maintain operating cadences, including sprint planning, backlog management, dependency tracking, and cross-functional coordination.
• Identify, assess, and manage program risks, issues, and dependencies while driving timely resolution and escalation when required.
• Coordinate major releases, pilots, workshops, and cross-team initiatives to ensure successful execution.
• Monitor delivery progress and maintain visibility into critical paths, milestones, and key decisions.
• Drive continuous improvement of delivery processes, team effectiveness, and execution discipline.

Business Operations and Financial Management

• Manage budgets, forecasts, headcount planning, and resource allocation activities in partnership with leadership and finance teams.
• Track program expenditures, vendor engagements, platform costs, and operational investments against approved plans.
• Conduct variance analysis and provide recommendations to optimize resource utilization and investment decisions.
• Support procurement, contracting, and vendor management processes to ensure operational effectiveness.
• Develop funding proposals, business reviews, and governance materials for executive stakeholders.
• Maintain accurate reporting and operational metrics that support planning and decision-making.

Reporting and Stakeholder Management

• Develop and maintain program dashboards, reporting mechanisms, and performance metrics to enable effective decision-making.
• Deliver concise, accurate, and actionable status reporting for leadership, highlighting progress, risks, dependencies, and key decisions.
• Maintain governance documentation, decision logs, action tracking, and program records.
• Serve as a trusted point of coordination and communication across engineering, product, finance, leadership, and partner teams.
• Facilitate stakeholder alignment through structured communication and transparent reporting.

Operational Excellence and AI-First Ways of Working

• Drive adoption of automation, tooling, and process improvements to increase operational efficiency and reduce manual effort.
• Leverage AI-enabled capabilities and program management tools to streamline reporting, tracking, documentation, and workflow management.
• Continuously evaluate operational processes and recommend improvements that enhance delivery effectiveness and organizational scalability.
• Promote data-driven decision-making through delivery analytics, operational metrics, and program insights.
• Champion efficient operating practices that allow teams to focus on high-value work and strategic outcomes.

Qualifications

Required

• 8+ years of experience in technology program management, delivery management, or related roles within software, platform, or technology organizations.
• Proven experience leading complex cross-functional programs involving multiple teams, stakeholders, and dependencies.
• Strong expertise in agile delivery methodologies, program governance, risk management, and operational planning.
• Demonstrated experience managing budgets, forecasts, resource planning, and financial reporting.
• Advanced proficiency with Jira and related program management, planning, and reporting tools.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Excellent written and verbal communication skills, including experience supporting executive stakeholders.
• Experience incorporating AI-enabled tools and automation into day-to-day program management practices.

Preferred Qualifications

• Experience supporting incubation, transformation, innovation, or emerging technology programs.
• Experience working with executive governance forums, investment processes, and funding reviews.
• Experience building and managing operational dashboards, performance reporting, and delivery analytics.
• PMP, SAFe, Agile, or equivalent program management certification.
• Experience working within AI, cloud, platform engineering, developer productivity, or technology platform organizations.

Equinix Values

At Equinix, we believe diverse perspectives drive better outcomes. We are committed to fostering an inclusive environment where employees are empowered to innovate, collaborate, and grow their careers.

We welcome individuals who are passionate about operational excellence, continuous improvement, and enabling teams to deliver meaningful business impact through technology.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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This posting is a new position within our organization.