Job Summary - Manager Volunteer Services
Responsible for managing the activities of volunteers providing services to all Corewell Health locations. This includes, but is not limited to, recruiting, screening, interviewing, orienting, and counseling volunteers; working collaboratively with managers within Corewell Health to establish and promote volunteer opportunities and tracking and reporting of data related to the volunteer programs.
Essential Functions - Manager Volunteer Services
- Collaborates with managers and staff to assess needs of individual clinical and non-clinical areas in order to plan and develop volunteer programs and service opportunities consistent with the needs of Corewell Health.
Recruits and carries out initial interview for volunteer candidates. Works with department administrative staff to ensure that candidates have completed all of the required steps of the application process and assures matching of volunteers to appropriate assignments. Maintains complete and accurate documentation of all volunteer records including the application process, orientation, educational programs, evaluations, recognition and counseling.- Collaborates with leadership to develop departmental policies and procedures, forms and processes that are effective, efficient and result in optimal customer service for internal and external customers.
- Strives for growth in the volunteer programs. Promotes community interest in the volunteer program and the hospital through speaking engagements, special receptions, and other public relations activities.
- Coordinates the annual volunteer recognition event and all other events that support volunteers.
Develops and presents classes for volunteers for orientation and ongoing instruction and education. - Participates in surveys and collects data to determine effectiveness of volunteer service programs.
- Demonstrates effective leadership skills of delegation, organization and coordination of department activities and with other Corewell Health departments.
Qualifications - Manager Volunteer Services
- Required Bachelor's Degree Healthcare Administration, Human Resources, or health care related field; or equivalent education and experience
- 3 years of relevant experience managing volunteer workers Required
- recent work experience in health care setting Preferred
Physical Demands - Manager Volunteer Services
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
How Corewell Health cares for you
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Troy Hospital - 44201 Dequindre Rd - Troy
Department Name
Volunteers - Diversified East WB Mkt
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:00 a.m. - 5:00 p.m.
Days Worked
Monday - Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
