Manufacturing – YieldStar (YS) Senior Technical Support Engineer – Linkou
ASML
Linkou, Taiwan
Full-Time
Competitive
OfficeSenior
The Manufacturing – YieldStar (YS) Senior Technical Support Engineer plays a critical technical leadership role within YieldStar (YS) manufacturing operations in Linkou, serving as a senior system-level technical authority and issue owner for complex, high-impact, and recurring production disturbances across mature YieldStar (YS) platforms.
The position drives technical assessments, troubleshooting strategies, and technical decision-making under production pressure, while acting as a technical control tower that integrates inputs from Development & Engineering, Manufacturing, and Technical Support teams to enable structured problem-solving, effective escalation handling, and factory-level technical alignment.
Due to the nature of factory operations and escalation support, this role requires participation in rotating shifts, including evening shifts up to 01:00/03:00. Detailed shift arrangements are described in the Other Information – Shift Pattern section below.
Technical Leadership and System-Level Decision Making
Lead YieldStar (YS) -related technical assessments during daily passdown, DRB (Disturbance Review Board), and escalation meetings.
Act as technical decision owner for complex, cross-domain YS system issues under production pressure.
Consolidate technical findings, risks, and recommendations into clear, management-ready conclusions.
Issue Ownership and Escalation Management
Own high-impact, recurring, and long-duration disturbancesimpactingYSmanufacturing output, quality, or delivery.
Coordinate cross-functional resources across Development & Engineering, Manufacturing Engineering, Technical Support Engineers, and Production Engineers.
Identifyescalation triggers, risk exposure, containment actions, and prevention strategies to minimize downtime and preventissuerecurrence.
System-Level Analysis and Knowledge Deployment
Perform system-level and structural analysis toidentifyroot causes and systemic gaps.
Drive the development, validation, and deployment of Best-Known Methods (BKM).
Ensure improvements are standardized and sustainably implemented across YSmanufacturing lines.
Technical Coaching and Factory Alignment
Providetechnical guidance and problem solvingmethodologycoaching to peers.
Support management decision-making through clear, href="https://www.asml.com/en/careers#FAQ">frequently asked questions.