Buenos Aires is one of JP Morgan's key strategic hubs with over 3,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal... among others, providing value-added services, products and solutions to our clients located in various countries around the world.
As an Analyst in Markets Asset Services - Income Processing (WHEM market), you will play a key operational and analytical role in ensuring accurate and timely income event processing across products and markets in scope within WHEM. You will work in a fast-paced environment with multiple systems and stakeholders, developing strong judgment to prioritize, investigate, and resolve issues with a client-focused and control-minded approach.
In this role, you will face challenges such as Out-of-the-box thinking to resolve daily queries from a wide range of stakeholders across the business, Analytical activities, applying your knowledge, skills, and independent thinking to identify root causes and drive resolution; and Building strong partnerships with key stakeholders and finding effective ways to collaborate.
Job Responsibilities:
- Monitoring, analyzing, and processing income-related transactions via multiple proprietary and vendor systems for the WHEM coverage scope.
- Facilitating accurate and timely income processing for all products in scope across WHEM markets, in line with procedures and controls.
- Investigating and resolving booking issues/breaks, taking ownership through closure with clear documentation and follow-up.
- Building strong working relationships with the teams you interact with and partnering day-to-day to improve efficiency and outcomes.
- Ensuring timelines and client service delivery standards are consistently achieved.
- Escalating issues in a timely manner, communicating impact, status, and next steps clearly.
Preferred Qualifications:
- Bachelors degree
- Advanced level of English
- Advanced level of Ms. Office.
ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
