Purpose Statement: In this role, the focus is on coordinating customer expectations with organizational objectives by developing schedules that align with both stakeholder requirements and feasibility, ensuring a balance that enhances customer satisfaction while meeting organizational goals.
Key Job Accountabilities:
- In collaborations with Program Management; analyze Customer demand to enable effective inventory management, production scheduling, customer satisfaction and procurement decisions.
- Create and analyze what-if scenarios to simulate the impact to Plexus based on various demand changes and unified plan.
- Create and maintain Master Production Schedules (MPS) and generate Material Requirements Planning (MRP) and proactively mitigate potential disruptions to production efficiency and customer satisfaction.
- Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery.
- Able to resolve challenges through standard policies and procedures with general guidance.
Education/Experience Qualifications:
- Bachelor’s Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
Other Qualifications:
- Employee must be self-motivated with the ability to work independently and in a team environment. Employee must possess good written and oral communication, organizational and troubleshooting skills.
- The ability to take a proactive approach, and take ownership for all activities related to the success of the Focus Factory in order to ensure successful operations.
- Employee must work safely at all times and maintain confidentiality of all company and customer information.
- Must have computer experience with Google Workspace or Microsoft Word, Microsoft Excel, and the ability to learn Plexus Data Collection and MRP/ERP systems. General office equipment and materials.
Physical Requirements:
Travel Requirements:
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
