Media Conferencing Quality Test Engineer

Apple is where individual creativities capture together, contributing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

Media, Graphics & Compute Technologies (MGC) provides the media and graphics foundation across all of Apple's innovative products, including Mac, iPod, TV, iPhone, iPad, Watch, VisionPro, and also Apple Intelligence. Developing groundbreaking software techniques, MGC takes the media experience to the next level. We are looking for a hardworking software quality engineer with a strong technical background and understanding of different network topologies, video, and audio technologies. In this role, you will be responsible for developing and conducting performance tests and building automated testing for the aforementioned features on all Apple supported platforms. Work and chip in towards quality engineering / QA of real-time communication technologies in MGC at Apple and build test automation to qualify audio and video quality in complex scenarios emulating real-world network traffic types. The Media Conferencing QE team provides the networking and media frameworks for FaceTime, Group FaceTime, HomeKit IP Cameras, Sidecar, Screen Sharing, iPhone Mirroring, and much more.

Description

You will work very closely with the Real-time communications development and multi-functional teams to ensure quality is of the highest level. You will also be creating & tracking high-quality bug reports, triaging issues by closely working with developers, and reporting on project progress & risk analysis. Testing will be comprised of determining details about the complex product/feature, coming up with a testing matrix, putting the testing matrix into an executable test plan. As part of the role, you will be working with many different multi-functional teams, establishing relationships across teams, finding holes in overall test strategy. In addition, part of your testing may also require you to implement testing manually with the end goal of automating that testing. Collaboration and automated testing will be key to this role's success. In addition to writing and maintaining a set of tests, you will also be responsible for driving fixes of many other critical performance tests run by multi-functional technology teams.

Responsibilities:

Own execution, compilation of results, filing and reporting of issues to engineering and leadership for assigned set of features and technologies.

Develop and maintain functional and/or performance automation for said features and technologies.

Enhance testing to deepen the analysis and validation capabilities.

Strategize with team and cross functionally how to catch wider sets of issues and prevent regressions from escaping into the operating system.

Qualify new features and develop test plans and automation for them.

Preferred Qualifications

2-5 years of industry experience, particularly in driving testing of large complex projects

Experience testing Video/Audio codecs or Video/Audio evaluation systems

Experience with networking protocols such as RTP , RTCP

Experience with data analytics and visualization tools like MongoDB and Tableau

CI/CD, containerization

Minimum Qualifications

B.S. in Computer Science

Proficiency in one or more computing languages like Python, Java or C/C++

Ability to handle multiple tasks and prioritize work accordingly

Excellent written and verbal communication skills

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $118,000 and $207,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.