
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Summit Health’s Medical Assistantsare responsible forthe daily patient care and flow of the department.MA'swill gather medical histories, prepare patients for exam,assistwith procedures, prepare and administer medications, deliver patientinstructionsandanticipatethe needs of the provider they are working with while relating to the needs of the patients’ care.
Essential Job functions:
· Prepares the examination room. Escortspatientinto the room. Cleansexaminationroom when exam is complete.
· Ensures proper preparation for patient visit. Prepares pertinent information needed for patientvisit.
·Maintainsefficient patient flow.
· Communicates & provides care consistent with age, cultural,spiritualand developmental needs of the patient.
· Answers the telephone inan appropriate manner.Directscalls and/or takesaccuratemessages.
· Schedules appointments accurately and appropriately according to departmental guidelines.
· Consistently and accuratelystocksexamination rooms with all necessary supplies.
· Reconciles encounters daily and accurately, according to policy guidelines.
· Effectively communicates problems, concerns or issues to the Supervisor and/or Manager appropriately and promptly.
· Obtains vital signs: BP,temp, pulse, height & weight accurately and completely asrequired. Documents appropriately in EHR.
· Reviews and updates medication list andaccuratelydocuments known allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
· Accurately documents allergies in EHR.
·Facilitatestransition of care to UCC/Hospital.
· Provides referrals and/or consult orders appropriately andin a timely mannerin the PMS and EHR.
· Employsappropriateandtimelyuse of Tasking in EHR.
General Job Functions:
· Responsible forassistingphysician, PA or NP with clerical duties, patient flow, patientcareand procedures.
·Demonstratesflexibility with various work schedules.
· Other duties asrequired.
Education, Certification, Computer and Training Requirements:
· High School Diploma or GED preferred. Accredited CMA, RMA or EMT program, highly encouraged.
· Experience asMedicalAssistant, CMA, RMA, EMT preferred. If nopreviousexperience as a Medical Assistant, in-house training will berequired, as applicable asdeemedappropriate byClinical Operations.
· Upon hire and beyond, existing certification and/orlicenseof CMA, RMA, or Oregon State EMT-B or EMT-P must bemaintained.
· BLS certification.
· Excellent customer service skills.
· Ability to be a team player.
· Ability to deal with difficult personalities.
· Ability to communicate in English, both orally and in writing.
· Ability to organize and perform multiple tasksin a timely manner.
· Basicproficiencyin computer use.
· Knowledge of medical office and terminology preferred.
· Experience with patient care equipment preferred.
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.