About Tia

Tia is building a new model for womens healthcare, one that treats women as whole people, not separate conditions or life stages. By integrating primary care, gynecology, mental health, dermatology, and wellness across both in-person and virtual settings, Tia is improving outcomes, lowering costs, and creating a better experience for patients and providers alike.

About the Role

Were hiring a Medical Assistant to support day-to-day clinical care and patient flow at our Pasadena clinic.

As a Medical Assistant at Tia, youll help keep the clinic running smoothly by rooming patients, collecting health information and vitals, supporting providers, preparing exam rooms, performing phlebotomy, and helping ensure each patient feels seen, heard, and cared for. This role is a great fit for someone who is highly organized, calm under pressure, detail-oriented, and energized by delivering an excellent patient experience.

Why Tia

Opportunity to help reimagine womens healthcare
Collaborative clinic environment with providers, MAs, and front-of-house teams
Mission-driven team focused on high-quality, personalized patient care
Hands-on role supporting both clinical care and clinic operations
Opportunity to build experience in an integrated womens health model

What Youll Do

Patient Rooming & Clinical Support: Room patients, collect relevant health information, review health summaries, take vitals, and document accurately in the medical record.
Provider Support: Help providers prepare for patient visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates throughout the clinic day.
Patient Flow & Clinic Coordination: Monitor the schedule, help move patients smoothly from front of house to back of house, and partner with the care team to keep clinic flow on track.
Labs, Imaging & Follow-Up: Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and helping ensure follow-up items are completed in a timely manner.
Phlebotomy & Clinical Procedures: Perform phlebotomy and specimen collection as needed while following Tias clinical guidelines and safety standards.
Clinic Readiness: Prepare, clean, disinfect, and restock exam rooms throughout the day, including supply management, expiration checks, autoclaving, and ordering supplies as needed.
Personalized Patient Care: Capture relevant patient preferences, needs, and context to help the broader care team deliver thoughtful, individualized care.

What Youll Bring

Requirements

Medical Assistant certification or completion of a Medical Assistant training program, as required by applicable state or payer requirements
Experience in a clinical, ambulatory, primary care, womens health, or patient-facing healthcare setting
Phlebotomy experience
Experience taking and documenting vitals
Comfort using electronic medical record systems and clinical documentation tools
Strong attention to detail and ability to follow clinical workflows and documentation standards
Highly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environment
Strong patient service orientation and ability to communicate with empathy, professionalism, and discretion
Understanding of HIPAA and patient confidentiality requirements
Authorization to work in the United States
Ability to work Monday-Friday opening or closing shifts, with rotating Saturdays as needed

Nice to Have

Experience in womens health, primary care, gynecology, dermatology, or integrated care settings
Experience supporting LGBTQ+ patients or patients from diverse backgrounds and communities
Experience with DrChrono, TiaMD, or similar EMR systems
Experience with autoclaving, disinfecting, supply management, and clinical inventory workflows
Strong understanding of data security protocols and healthcare privacy requirements

Work Location

This role is based onsite in Pasadena.

This role requires an onsite clinic schedule of Monday-Friday, with opening or closing shifts and rotating Saturday coverage as needed.

Compensation & Benefits

Tia is committed to pay equity and pay transparency. Compensation for this role will be determined based on job-related factors, including experience, skills, qualifications, location, role leveling, business needs, and market conditions.

The expected compensation range for this role is: $21 - $23 per hour

You may also be eligible for:

Medical, dental, and vision benefits, if applicable
Paid time off, sick leave, and holidays, if applicable
Professional development support
Other role-specific benefits

^{About Tia}

^{Tia is on a mission to transform healthcare for women by increasing access, improving outcomes, and delivering a better care experience. Our Whole Woman, Whole Life model integrates primary care, gynecology, mental health, dermatology, and wellness across in-person care and a national virtual platform.}

^{We are a Series D, venture-backed company trusted by more than 120,000 women across four markets. Through our technology-enabled care model and partnerships with leading health systems, Tia is building one of the most comprehensive preventive care models for women.}

^{About Tias Culture}

^{Tia is building a culture of excellence in people, process, and product. For us, excellence is not perfection. It is the ongoing pursuit of improvement through learning, reflection, experimentation, curiosity, grit, and care for ourselves and others. We are looking for people who are energized by building, iterating, asking why, and helping create a fundamentally better healthcare experience for women.}

^{This position may require attendance at company and team off-sites.}

^{Scam Notice}

^{Tia will never ask for payment, gift cards, or sensitive financial information during the hiring process. All communication from our team will come from an official company email address ending in @asktia.com. If something feels off, please contact peopleservices@asktia.com.}

^{Equal Opportunity}

^{Tia is an equal opportunity employer. We believe diversity of experience, perspectives, and background leads to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.}

^{If you are committed to collaborative problem solving, high-quality work, and making waves in womens healthcare, wed love to hear from you.}

Medical Assistant - Pasadena, CA - Onsite

Tia

Job Description